Audio Driver - No sound

[Guest]

I recently had to purchase a new hard drive. Once it was installed and I
reinstalled Windows XP my sound quit working. It worked fine before the hard
drive crashed. I have a SiS 7012 Audio Device. I have tried to download the
driver from various sites, but I keep getting error messages.
Any suggestions, other than buying a new sound card? What audio devices are
compatible with XP?

 

[DL]

You download drivers from your hardware manufacturers sites, or PC supplier
if a Laptop or large OEM eg Dell, HP etc
As I believe yours is onboard sound, from your motherboard site where you
would likely need to install the chipset drivers also

 

[Brian A.]

See if you can get them here:
http://www.sis.com/download/

Select your OS in the first box.
Select driver type in the second box.
Select model in third box.
Click Go.

If you have problems getting them let me know, I have a second avenue we can try.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

Thanks, but my computer was built by an individual. He gave me all of the
CD's for the programs he loaded but I didn't see one for the audio device.
I tried checking with the ECS site (motherboard manufacturer) and it still
wouldn't download.

 

[DL]

If he gave you all the cd's there should have been one from the motherboard
manu for the drivers

 

[Guest]

That didn't work, I've tried that several times. The error message I get is:

Update driver for plug and play device
-536870397
Then it closes.

 

[Brian A.]

I've set up a page for you to download the files. Please let me know when you have
them downloaded so I can remove the page.
http://basconotw.mvps.org/inq4.htm


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

Thanks but still got the same message and still won't download.

 

[Guest]

Thanks, but that didn't work either, same error message.

 

[Guest]

I meant to tell you I have system sound but no sound for music, etc.

 

[Brian A.]

To make sure we're on the same wavelength, when exactly do you get the error, when
attempting to download or when attempting to install/update the drivers? From all of
my searches on "Update driver for plug and play device-536870397" is an error when
installing/updating drivers, not downloading files.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Brian A.]

Knock Knock. Cowgirl, are you still around or did you muck with a big mean ol'
bull and got horned.

We have one more if your actual problem is getting the files downloaded, if you'd
like I can email them to you. Don't worry about the size, I will split the 7+ MB
files into smaller chunks to avoid any transport issues, I will also include any
instructions if needed.
If you would like me to email them to you, go to the link under my sig and send me
an email using the link on the page just above the menus. You will need to send the
email from a valid email address of yours in order for me to send you the files,
otherwise you will never receive them and they'll bounce back or wind up in
cyber-who-knows-where.

--


Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Brian A.]

The line in the previous response starting with "We have one more if your actual
problem" should actually read We have one more option.

--


Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375