Attachments to email do not always forward

[Chatterbox]

We have a user at our firm and her attorney will forward her
attachments to print. When the attorney forwards the attachments, they
do not always come through in the email. Any ideas?

 

[Vanguard]

We have a user at our firm and her attorney will forward her
attachments to print. When the attorney forwards the attachments, they
do not always come through in the email. Any ideas?

Tell your lawyer friend to stop using Rich-Text Format. It is a proprietary
format *only* supported by Microsoft's own e-mail products. It is also a
format recommended only for use where the sender and recipient are inside
the same Exchange-Outlook organization. You, the user, and the lawyer
should not be using RTF to compose e-mail messages to recipients then cannot
guarantee will be using Outlook [Express] or when bouncing the e-mail
through non-Microsoft mail servers.

Also, when forwarding a message, forward it as an attachment in your new
message. That way all the headers from the original message are retained;
i.e., the recipient actually gets a FULL copy of the forwarded message.
Forwarding inline means only the body of the original message gets inserted
into the body of the new message, and the recipient gets no information
(from the headers) to know that the forwarded message really came from
somewhere else than from you (after all, you could simply type anything you
want in the body of your e-mail to make it *look* like you forwarded someone
else's message).

If the lawyer is forwarding an e-mail with an "unsafe" attachment filetype
(.exe, .vbs, etc.) then the security update will eliminate letting the user
attach the file, or warn about it. From a Microsoft KB article, "If you
forward a message with an "unsafe" or Level 1 attachment, the attachment is
not included with the forwarded message. This is by design."

 

[Guest]

What? RTF isn't proprietary. It's an open standard. Corel, Microsoft,
Lotus, OpenOffice, they all support RTF.

We have a user at our firm and her attorney will forward her
attachments to print. When the attorney forwards the attachments, they
do not always come through in the email. Any ideas?

Tell your lawyer friend to stop using Rich-Text Format. It is a proprietary
format *only* supported by Microsoft's own e-mail products. It is also a
format recommended only for use where the sender and recipient are inside
the same Exchange-Outlook organization. You, the user, and the lawyer
should not be using RTF to compose e-mail messages to recipients then cannot
guarantee will be using Outlook [Express] or when bouncing the e-mail
through non-Microsoft mail servers.

Also, when forwarding a message, forward it as an attachment in your new
message. That way all the headers from the original message are retained;
i.e., the recipient actually gets a FULL copy of the forwarded message.
Forwarding inline means only the body of the original message gets inserted
into the body of the new message, and the recipient gets no information
(from the headers) to know that the forwarded message really came from
somewhere else than from you (after all, you could simply type anything you
want in the body of your e-mail to make it *look* like you forwarded someone
else's message).

If the lawyer is forwarding an e-mail with an "unsafe" attachment filetype
(.exe, .vbs, etc.) then the security update will eliminate letting the user
attach the file, or warn about it. From a Microsoft KB article, "If you
forward a message with an "unsafe" or Level 1 attachment, the attachment is
not included with the forwarded message. This is by design."

--
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_______________________________________________________

 

[Roady [MVP]]

Yep, as documents but not as e-mails.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
message What? RTF isn't proprietary. It's an open standard. Corel, Microsoft,
Lotus, OpenOffice, they all support RTF.

We have a user at our firm and her attorney will forward her
attachments to print. When the attorney forwards the attachments, they
do not always come through in the email. Any ideas?

Tell your lawyer friend to stop using Rich-Text Format. It is a
proprietary
format *only* supported by Microsoft's own e-mail products. It is also a
format recommended only for use where the sender and recipient are inside
the same Exchange-Outlook organization. You, the user, and the lawyer
should not be using RTF to compose e-mail messages to recipients then
cannot
guarantee will be using Outlook [Express] or when bouncing the e-mail
through non-Microsoft mail servers.

Also, when forwarding a message, forward it as an attachment in your new
message. That way all the headers from the original message are retained;
i.e., the recipient actually gets a FULL copy of the forwarded message.
Forwarding inline means only the body of the original message gets
inserted
into the body of the new message, and the recipient gets no information
(from the headers) to know that the forwarded message really came from
somewhere else than from you (after all, you could simply type anything
you
want in the body of your e-mail to make it *look* like you forwarded
someone
else's message).

If the lawyer is forwarding an e-mail with an "unsafe" attachment filetype
(.exe, .vbs, etc.) then the security update will eliminate letting the
user
attach the file, or warn about it. From a Microsoft KB article, "If you
forward a message with an "unsafe" or Level 1 attachment, the attachment
is
not included with the forwarded message. This is by design."

--
_______________________________________________________
** Post replies to the newsgroup. Share with others. **
For e-mail, remove "NIX" and append "#VC811" to Subject.
_______________________________________________________