Attachments sent inside message instead of attached to message

G

Gregg Hill

Hello!

I have a user running Outlook 2002 and using Word 2002 as her email editor.
She claims that up until a week ago, she was able to send attachments to
people and they would show up in the attachment bar right below the subject
bar. She claims that people are now getting WINMAIL.DAT files attached to
her messages, and the attachments show up in the body of her messages,
rather than attached to the messages.

I showed her how to send in plain text format, which places the attachment
in the attachment bar instead of within the body of the message. She claims
that she could send in RTF prior to last week and the attachment was NOT
placed inside the message.

Is there a way to send in RTF and have the attachments outside the message
body so that recipients do not get the WINMAIL.DAT files? Recipients are on
PCs and Macs, and have been able to get her attachments in the past, up
until last week. We made no changes to her system, unless MS put out a patch
that changed things.

Thanks for the help!

Gregg Hill
 
M

Milly Staples [MVP - Outlook]

Plain Text = attachment under message header fields.
RTF = attachment in message body where the sender places the insertion
point.
HTML = attachment below message in separate window.

RTF = bad for any client (except for Outlook or Eudora) which will receive a
winmail.dat - cure is to use plain text.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Gregg Hill asked:

| Hello!
|
| I have a user running Outlook 2002 and using Word 2002 as her email
| editor. She claims that up until a week ago, she was able to send
| attachments to people and they would show up in the attachment bar
| right below the subject bar. She claims that people are now getting
| WINMAIL.DAT files attached to her messages, and the attachments show
| up in the body of her messages, rather than attached to the messages.
|
| I showed her how to send in plain text format, which places the
| attachment in the attachment bar instead of within the body of the
| message. She claims that she could send in RTF prior to last week and
| the attachment was NOT placed inside the message.
|
| Is there a way to send in RTF and have the attachments outside the
| message body so that recipients do not get the WINMAIL.DAT files?
| Recipients are on PCs and Macs, and have been able to get her
| attachments in the past, up until last week. We made no changes to
| her system, unless MS put out a patch that changed things.
|
| Thanks for the help!
|
| Gregg Hill
 
G

Gregg Hill

Milly,

Thanks for the answer, which is precisely what I told her, but she INSISTED
that she has been doing it all along until last week. Personally, I think
it's another UOD case (User On Drugs). She wants RTF because it gives her a
prettier signature (yes, I am serious).

Gregg Hill
 
M

Milly Staples [MVP - Outlook]

Oh, PEBCAK, very familiar (Problem Exists Between Keyboard and Chair).

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Gregg Hill asked:

| Milly,
|
| Thanks for the answer, which is precisely what I told her, but she
| INSISTED that she has been doing it all along until last week.
| Personally, I think it's another UOD case (User On Drugs). She wants
| RTF because it gives her a prettier signature (yes, I am serious).
|
| Gregg Hill
|
|
| "Milly Staples [MVP - Outlook]"
| || Plain Text = attachment under message header fields.
|| RTF = attachment in message body where the sender places the
|| insertion point.
|| HTML = attachment below message in separate window.
||
|| RTF = bad for any client (except for Outlook or Eudora) which will
|| receive a winmail.dat - cure is to use plain text.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Gregg Hill
|| asked:
||
||| Hello!
|||
||| I have a user running Outlook 2002 and using Word 2002 as her email
||| editor. She claims that up until a week ago, she was able to send
||| attachments to people and they would show up in the attachment bar
||| right below the subject bar. She claims that people are now getting
||| WINMAIL.DAT files attached to her messages, and the attachments show
||| up in the body of her messages, rather than attached to the
||| messages.
|||
||| I showed her how to send in plain text format, which places the
||| attachment in the attachment bar instead of within the body of the
||| message. She claims that she could send in RTF prior to last week
||| and the attachment was NOT placed inside the message.
|||
||| Is there a way to send in RTF and have the attachments outside the
||| message body so that recipients do not get the WINMAIL.DAT files?
||| Recipients are on PCs and Macs, and have been able to get her
||| attachments in the past, up until last week. We made no changes to
||| her system, unless MS put out a patch that changed things.
|||
||| Thanks for the help!
|||
||| Gregg Hill
 
G

Gregg Hill

Oh, Milly!

Thank you so much. I busted up laughing on that one! I am going to use it
FREQUENTLY!!!

Gregg Hill


Milly Staples said:
Oh, PEBCAK, very familiar (Problem Exists Between Keyboard and Chair).

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Gregg Hill asked:

| Milly,
|
| Thanks for the answer, which is precisely what I told her, but she
| INSISTED that she has been doing it all along until last week.
| Personally, I think it's another UOD case (User On Drugs). She wants
| RTF because it gives her a prettier signature (yes, I am serious).
|
| Gregg Hill
|
|
| "Milly Staples [MVP - Outlook]"
| || Plain Text = attachment under message header fields.
|| RTF = attachment in message body where the sender places the
|| insertion point.
|| HTML = attachment below message in separate window.
||
|| RTF = bad for any client (except for Outlook or Eudora) which will
|| receive a winmail.dat - cure is to use plain text.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Gregg Hill
|| asked:
||
||| Hello!
|||
||| I have a user running Outlook 2002 and using Word 2002 as her email
||| editor. She claims that up until a week ago, she was able to send
||| attachments to people and they would show up in the attachment bar
||| right below the subject bar. She claims that people are now getting
||| WINMAIL.DAT files attached to her messages, and the attachments show
||| up in the body of her messages, rather than attached to the
||| messages.
|||
||| I showed her how to send in plain text format, which places the
||| attachment in the attachment bar instead of within the body of the
||| message. She claims that she could send in RTF prior to last week
||| and the attachment was NOT placed inside the message.
|||
||| Is there a way to send in RTF and have the attachments outside the
||| message body so that recipients do not get the WINMAIL.DAT files?
||| Recipients are on PCs and Macs, and have been able to get her
||| attachments in the past, up until last week. We made no changes to
||| her system, unless MS put out a patch that changed things.
|||
||| Thanks for the help!
|||
||| Gregg Hill
 
M

Milly Staples [MVP - Outlook]

Sorry that you have to - it is so frequently the problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Gregg Hill asked:

| Oh, Milly!
|
| Thank you so much. I busted up laughing on that one! I am going to
| use it FREQUENTLY!!!
|
| Gregg Hill
|
|
| "Milly Staples [MVP - Outlook]"
| || Oh, PEBCAK, very familiar (Problem Exists Between Keyboard and
|| Chair).
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Gregg Hill
|| asked:
||
||| Milly,
|||
||| Thanks for the answer, which is precisely what I told her, but she
||| INSISTED that she has been doing it all along until last week.
||| Personally, I think it's another UOD case (User On Drugs). She wants
||| RTF because it gives her a prettier signature (yes, I am serious).
|||
||| Gregg Hill
|||
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| Plain Text = attachment under message header fields.
|||| RTF = attachment in message body where the sender places the
|||| insertion point.
|||| HTML = attachment below message in separate window.
||||
|||| RTF = bad for any client (except for Outlook or Eudora) which will
|||| receive a winmail.dat - cure is to use plain text.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Gregg Hill
|||| asked:
||||
||||| Hello!
|||||
||||| I have a user running Outlook 2002 and using Word 2002 as her
||||| email editor. She claims that up until a week ago, she was able
||||| to send attachments to people and they would show up in the
||||| attachment bar right below the subject bar. She claims that
||||| people are now getting WINMAIL.DAT files attached to her
||||| messages, and the attachments show up in the body of her
||||| messages, rather than attached to the
||||| messages.
|||||
||||| I showed her how to send in plain text format, which places the
||||| attachment in the attachment bar instead of within the body of the
||||| message. She claims that she could send in RTF prior to last week
||||| and the attachment was NOT placed inside the message.
|||||
||||| Is there a way to send in RTF and have the attachments outside the
||||| message body so that recipients do not get the WINMAIL.DAT files?
||||| Recipients are on PCs and Macs, and have been able to get her
||||| attachments in the past, up until last week. We made no changes to
||||| her system, unless MS put out a patch that changed things.
|||||
||||| Thanks for the help!
|||||
||||| Gregg Hill
 
G

Gregg Hill

Milly,

Yes, indeed! This lady looks at me as though I am nuts (which I am...just
ask my wife) because she has "always been able to do it before" with RTF and
the attachments in the message header area instead of in the message body.
Is there ANY chance that could be the case?

Gregg Hill


Milly Staples said:
Sorry that you have to - it is so frequently the problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Gregg Hill asked:

| Oh, Milly!
|
| Thank you so much. I busted up laughing on that one! I am going to
| use it FREQUENTLY!!!
|
| Gregg Hill
|
|
| "Milly Staples [MVP - Outlook]"
| || Oh, PEBCAK, very familiar (Problem Exists Between Keyboard and
|| Chair).
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Gregg Hill
|| asked:
||
||| Milly,
|||
||| Thanks for the answer, which is precisely what I told her, but she
||| INSISTED that she has been doing it all along until last week.
||| Personally, I think it's another UOD case (User On Drugs). She wants
||| RTF because it gives her a prettier signature (yes, I am serious).
|||
||| Gregg Hill
|||
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| Plain Text = attachment under message header fields.
|||| RTF = attachment in message body where the sender places the
|||| insertion point.
|||| HTML = attachment below message in separate window.
||||
|||| RTF = bad for any client (except for Outlook or Eudora) which will
|||| receive a winmail.dat - cure is to use plain text.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Gregg Hill
|||| asked:
||||
||||| Hello!
|||||
||||| I have a user running Outlook 2002 and using Word 2002 as her
||||| email editor. She claims that up until a week ago, she was able
||||| to send attachments to people and they would show up in the
||||| attachment bar right below the subject bar. She claims that
||||| people are now getting WINMAIL.DAT files attached to her
||||| messages, and the attachments show up in the body of her
||||| messages, rather than attached to the
||||| messages.
|||||
||||| I showed her how to send in plain text format, which places the
||||| attachment in the attachment bar instead of within the body of the
||||| message. She claims that she could send in RTF prior to last week
||||| and the attachment was NOT placed inside the message.
|||||
||||| Is there a way to send in RTF and have the attachments outside the
||||| message body so that recipients do not get the WINMAIL.DAT files?
||||| Recipients are on PCs and Macs, and have been able to get her
||||| attachments in the past, up until last week. We made no changes to
||||| her system, unless MS put out a patch that changed things.
|||||
||||| Thanks for the help!
|||||
||||| Gregg Hill
 

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