Attachments open causes operation failed message

[JoeyJoJo]

I have a user who gets an "Operation Failed" when opening
attachments.

However, when he tries again later, the attachmnet
miraculously opens.

We make no changes to the PC, just wait a few minutes and
it opens....any ideas.

Thanks

 

[Lorien]

Depending on the type of attachment, it may be a problem with adequate RAM
or virtual memory. Perhaps he has too many programs open at the same time
and if he's trying to open a Word attachment, it's having to struggle to
find memory to open Word on top of everything else. Also, if the attachment
is tied to an application that resides on the network, that could further
delay it.

I'd try having him close absolutely everything but Outlook and then send him
a small txt file. I'll bet it opens just fine.