Attachments not appearing in recipients' mail

[George]

I am using Outlook 2002 with Win XP Home (all critical
patches and service packs applied). When I send an email
with an attachment (usually a Word doc) to someone, the
recipient of my email gets the email itself, but *not* the
*attachment*. This includes recipients who are using
Outlook and Outlook Express.

I *am* able to *receive* emails with attachments and view
the attachments successfully. But, sending them is not
working.

At first I thought that this problem might be the result of
the recipient's email client being configured to block
attachments for security, but now I do not think that that
is the cause.

I sent my boss some important attachments from this home
machine recently and he didn't get any of them....he was
rather annoyed...not good.

Can anyone shed any light on this?

Thanks.

George

 

[Milly Staples [MVP - Outlook]]

Try sending using Plain Text and do not use Word as the editor.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
George <[email protected]> asked:

| I am using Outlook 2002 with Win XP Home (all critical
| patches and service packs applied). When I send an email
| with an attachment (usually a Word doc) to someone, the
| recipient of my email gets the email itself, but *not* the
| *attachment*. This includes recipients who are using
| Outlook and Outlook Express.
|
| I *am* able to *receive* emails with attachments and view
| the attachments successfully. But, sending them is not
| working.
|
| At first I thought that this problem might be the result of
| the recipient's email client being configured to block
| attachments for security, but now I do not think that that
| is the cause.
|
| I sent my boss some important attachments from this home
| machine recently and he didn't get any of them....he was
| rather annoyed...not good.
|
| Can anyone shed any light on this?
|
| Thanks.
|
| George

 

[George]

Milly,
Thanks for the tip!

I followed your advice (combined with what your fellow MVP
Jocelyn F. told "Dan", in a similar post below). I changed
the Send mode from Rich Text to HTML (as Jocelyn indicated
to Dan that that would work as well as plain text) and
unchecked the Word as text editor box. Attachments are now
sending correctly.

Thank you very much! You have really helped me out!

George