Attachments in Outlook

[Rob]

Can anyone help with this one?
When sending attachments through Outlook to Hotmail/
Yahoo/Btinternet etc accounts, my attachments can only be
read if I am replying to an email. If I send a new message
and attach a document, the recipient sees a .dat file and
not a .doc file? What's going on? Is there something I can
do my end to prevent this happening?

Thanks

 

[rifleman]

You are sending using Rich Text Format. Only Outlook can read RTF. Change
the Mail Format to Plain Text (preferred) or HTML

 

[Rob]

Thanks for your reply and advice. Greatly appreciated as
it seems to have worked. The strange thing is that the
person I share my office with uses RTF and does not have
this problem with attachments!?! Doesn't make sense really
though he is using a later version of Outlook. Could that
explain it?

 

[rifleman]

it depends on what email client the recipient is using. If they're using
outlook, then it's OK. If not, it doesn't work!