Attachments in Outlook

[Tam]

I am unable to open some (I have no problem opening the ones that use Quick time) attachments in my Outlook e-mail.
I am running Windows XP Pro and am a "newbie" with Outlook.
The attachment symbol is with the message on arrival
when I click on the attachment symbol it opens a new window for the message but there is no attachment icon to click on and no further message
do I have to set something to allow this to come through or is it the folks sending me the attachment...I trust them with the sending of attachments to me. They have passed through my Norton AntiVirus okay.
thanks

 

[Tam]

I will answer my own question with one solution.
I have added a folder(attachments) in Outlook
When I get a message with attachment I move it to this folder
then...I go to OE and under file I go to import and list Microsoft Outlook and import the message from the attachments folder.
It will now open in OE...hallelujah
There must be a simpler way!
Any help here.

--
(e-mail address removed)
all messages scanned with Norton Antivirus 2003

I am unable to open some (I have no problem opening the ones that use Quick time) attachments in my Outlook e-mail.
I am running Windows XP Pro and am a "newbie" with Outlook.
The attachment symbol is with the message on arrival
when I click on the attachment symbol it opens a new window for the message but there is no attachment icon to click on and no further message
do I have to set something to allow this to come through or is it the folks sending me the attachment...I trust them with the sending of attachments to me. They have passed through my Norton AntiVirus okay.
thanks

 

[Another Steve]

You cannot open attachments:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;290497


In Tam shared with us the following wisdom:
: I will answer my own question with one solution.
: I have added a folder(attachments) in Outlook
: When I get a message with attachment I move it to this folder
: then...I go to OE and under file I go to import and list Microsoft
: Outlook and import the message from the attachments folder.
: It will now open in OE...hallelujah
: There must be a simpler way!
: Any help here.
:
: --
: (e-mail address removed)
: all messages scanned with Norton Antivirus 2003
:
: : I am unable to open some (I have no problem opening the ones that use
: Quick time) attachments in my Outlook e-mail.
: I am running Windows XP Pro and am a "newbie" with Outlook.
: The attachment symbol is with the message on arrival
: when I click on the attachment symbol it opens a new window for the
: message but there is no attachment icon to click on and no further
: message
: do I have to set something to allow this to come through or is it the
: folks sending me the attachment...I trust them with the sending of
: attachments to me. They have passed through my Norton AntiVirus okay.
: thanks