Attach e-mail

  • Thread starter Thread starter Guest
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Guest

Hi,

I'm having problems solving the following issue:
As you know, if you are composing a new e-mail and want to attach an
existing e-mail (from your inbox for example), one of the ways to do it is to
select that e-mail, go to Edit-copy, then go to the e-mail you're composing
and click paste (while the cursor is in the body of the message).

With one e-mail, which as far as i can see is not in any way different, when
i click paste, the headers (from, to, size, etc...) and corresponding
information are pasted instead (to better understand what i mean you can
click paste while the cursor is in the "To" field).

Outlook 2003.

Any thoughts? Thanks.

David
 
What exactly is the issue? You pinpointed the difference already; in your
first example you have your cursor in the body and in the second one in the
To: line. The To: line can only accept text and no objects so only the text
portion of your object is pasted.
 
Sorry i wasn't clear.
The issue is, with one of the e-mails in the inbox, it doesn't work. The
cursor is in the body of the message as it should be, and still it pastes
text (e.g. From: John Doe To: Jane Doe Date: 19-11-2007 and so forth) instead
of attaching the e-mail...
 
David said:
Sorry i wasn't clear.
The issue is, with one of the e-mails in the inbox, it doesn't work.
The cursor is in the body of the message as it should be, and still
it pastes text (e.g. From: John Doe To: Jane Doe Date: 19-11-2007 and
so forth) instead of attaching the e-mail...
Click to expand...

What if you just drag the message you want to attach from the Inbox to the
new message?
 
eheheh, that was my first thought.
Unfortunately, i'm an IT technician with a user on my back that replied
specifically 'no' to that suggestion...

Any other thoughts...?

Thanks for replying!

David
 
But the issue is only with that single message or is this a recurring issue
for other messages as well?
If the latter; see if you can find some sort of commonalities between the
messages. For instance; always from the same sender, message format,
contains attachments, etc...
 
It's with a single message.
I've been trying to follow the steps you mentioned, since when the issue was
first passed on to me, I went to the user's machine and repeated the process
at least 5 times without any problem, choosing random e-mails.

After i noticed it only happened with that one mail, i tried to find out
what made different, but so far no luck, it's puzzling... if i find anything
i'll post it.

Thanks.
David
 
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