ATI Technogies update problem

[Guest]

Hi,

FYI

I just installed the ATI Technogies Inc ATI PCI Express (3GIO) Filter
Drivers update on my HP laptop. After a restart my resolution on my external
screen was messed up and the left 1/4th of the screen was missing. I had to
do a restore to fix the problem

 

[Guest]

Your not alone, read the post below ... "What the Hell is going on at
Microsoft"

 

[Andre Da Costa[ActiveWin]]

Many persons have recommended avoiding Video Driver updates through Windows
Updates and use the preferrable route of downloading the latest drivers
directly from either ATI or nVidia depending on which brand you use.

 

[Guest]

The restore worked? I noticed when I installed that file that it created a
restore point. After the driver installed I lost my internet connection and
my language keyboard. I tried to restore to the restore point that was
created, but the driver was still there after the restore. Anyway it taught
me how to hide updates. Couldn't get the remove update to find it, however.
It would only find all those Window's updates to uninstall. I went through
device manager looking for what was using the filter driver and couldn't find
the device to roll back the driver. Vista seems to have recovered somehow
because my internet connection reappeared even though it took a long time. I
suspect it actually screwed up something in my router.

 

[Charlie Tame]

Many persons have recommended avoiding Video Driver updates through Windows
Updates and use the preferrable route of downloading the latest drivers
directly from either ATI or nVidia depending on which brand you use.

The card manufacturer (NVidia) actually states that old drivers should
be removed first and it's pretty obvious that other suggestions like
disabling AV make sense, so instead of setting the actual driver package
in the Windows Update cache why not put in a small executable that
gives some brief suggestions and a link to an appropriate site where the
update can be found... MS could still offer the update from their own
site but have the user disable / reboot first etc. Seems to me this
would go quite some way to reducing this problem.

 

[Guest]

The restore worked? I noticed when I installed that file that it created a
restore point. After the driver installed I lost my internet connection and
my language keyboard. I tried to restore to the restore point that was
created, but the driver was still there after the restore. Anyway it taught
me how to hide updates. Couldn't get the remove update to find it, however.
It would only find all those Window's updates to uninstall. I went through
device manager looking for what was using the filter driver and couldn't find
the device to roll back the driver. Vista seems to have recovered somehow
because my internet connection reappeared even though it took a long time. I
suspect it actually screwed up something in my router.

 

[Andre Da Costa[ActiveWin]]

I have updated my ATI Mobility drivers through Windows Update without
uninstalling the existing driver or disabling AV. Been doing this since
January - so good so far.