ATI Driver not recognized under XP

[Polo]

Hi,

Since I've buy my OEM Radeon 9600 graphic card a few months ago, I got
severe problems to installs Catalysts Drivers correctly : after
cleaning/installing new drivers, it seems that windows xp don't use the
newly installed ATI drivers but uses the Vgasave driver instead.

This morning I wanted to install the 4.1 Catalysts drivers and like I do
each time I update my ATI drivers, I :

- Reboot to VGA mode.
- Uninstall all ATI's drivers/cpanel (with ATI unintall tool and/or with
windows control panel)
- Delete all the ati*.* files in the system/windows directory
- Delete all remaining registry/directory/files concerning ATI drivers
- Reboot to VGA mode
- Install Catalyst 4.1 drivers
- Reboot

Now I got this error box when opening my windows xp session : "impossible to
launch ATI control Panel because no driver installed or the ATI driver
doesn't work correctly. The ATI control panel will close" (translate from
the french)

When I go to the Display Properties/Settings/Advanced/Card/Driver, It's the
Vgasafe mode who is used. When I go to the device manager and that I look
for graphic cards, I got my RADEON 9600 correctly installed (and a RADEON
9600 secondary). If I ask for properties of thoses devices, Windows says
"the periphal works correctly". The driver version is the latest
(corresponding to the Catalyst 4.1 readme file). All ATI files seems here,
the control panel is installed, but windows xp uses the Vgasave driver. Why
?

This isn't due to 4.1 version since I already got this error with older
Catalyst versions, but doesn't remember how I corrected it.

Help me please, I'm trying to install/uninstall for 4 hours now !!

Thank you by advance !
Yann

 

[Lithurge]

Hi,

Since I've buy my OEM Radeon 9600 graphic card a few months
ago, I got severe problems to installs Catalysts Drivers
correctly : after cleaning/installing new drivers, it seems
that windows xp don't use the newly installed ATI drivers
but uses the Vgasave driver instead.

This morning I wanted to install the 4.1 Catalysts drivers
and like I do each time I update my ATI drivers, I :

- Reboot to VGA mode.
- Uninstall all ATI's drivers/cpanel (with ATI unintall
tool and/or with windows control panel)
- Delete all the ati*.* files in the system/windows
directory - Delete all remaining registry/directory/files
concerning ATI drivers - Reboot to VGA mode
- Install Catalyst 4.1 drivers
- Reboot

Now I got this error box when opening my windows xp session
: "impossible to launch ATI control Panel because no driver
installed or the ATI driver doesn't work correctly. The ATI
control panel will close" (translate from the french)

When I go to the Display
Properties/Settings/Advanced/Card/Driver, It's the Vgasafe
mode who is used. When I go to the device manager and that
I look for graphic cards, I got my RADEON 9600 correctly
installed (and a RADEON 9600 secondary). If I ask for
properties of thoses devices, Windows says "the periphal
works correctly". The driver version is the latest
(corresponding to the Catalyst 4.1 readme file). All ATI
files seems here, the control panel is installed, but
windows xp uses the Vgasave driver. Why ?

This isn't due to 4.1 version since I already got this
error with older Catalyst versions, but doesn't remember
how I corrected it.

Help me please, I'm trying to install/uninstall for 4 hours
now !!

Thank you by advance !
Yann

If you haven't already it may be worth uninstalling the ATI
drivers, then booting into safe mode & remove the ati
hardware from device manager so it's redected by WinXP on the
next proper boot.

 

[Sham B]

You can do it manually - Just go directly to the card through My Computer
and change driver with 'Have Disk'. Point the browser to the folder that
the drivers unzipped to (usually in c:/ATI/Support) and you should be ok.
The installer seems to go funny for all sorts of non-reasons, but the
drivers themselves are okay.

S

 

[-= r4ncid =-]

Make sure you are not connected to the internet when rebooting after a
driver Un-Install under Windows XP ... if you have a broadband cable
connection, unplug the network cable from your computer. I have found that
XP like to find drivers from the Windows update site upon re-boot and this
screws up your ATi driver install ... simply because XP will install MS
drivers and then you install the ATi drivers on top ...

This is what I do:

Uninstall the current drivers using the ATi uninsall utility. DO NOT REBOOT
but instead go to regedit and delete any ATi info from the registry
(although I have found the ATi driver uninstall usually does this for you
....

If you have a cable sonnection, *shut down* your computer - unplug your
network cable and then re-start your computer (if you have DSL or dialup,
just reboot, but do not connect to the 'net until you have your drivers
installed). When Windows asks what you want to do with your new hardware,
click cancel - then install your ATi drivers. reboot and plug your network
cable back in ...

A bit of a pain in the ass, but I find this works =)