Asus Radeon 9600XT Driver Failure

[kfb1]

I am at my wits end. The drivers failed to load for this video card a
few weeks ago and after much frustration, I got them to load again.
Now, they have disappeared again and after 20 tries, I still can't get
them to install. I have tried the drivers from Asus, ATI, removed the
card, updated chipset drivers, etc. and nothing seems to work. It
appears the drivers get installed and updated, but they will never
load. Sometimes I also get a "Cannot find hardware device (Code 41)"
error when I try to update the drivers.

Can someone help? Thanks!

Win XP Pro SP2
Asus P4C800E Deluxe
1 GB Corsair DDR RAM
WD 36GB 10K SATA RAID 0

 

[sheer]

I am at my wits end. The drivers failed to load for this video card a
few weeks ago and after much frustration, I got them to load again.
Now, they have disappeared again and after 20 tries, I still can't get
them to install. I have tried the drivers from Asus, ATI, removed the
card, updated chipset drivers, etc. and nothing seems to work. It
appears the drivers get installed and updated, but they will never
load. Sometimes I also get a "Cannot find hardware device (Code 41)"
error when I try to update the drivers.

Can someone help? Thanks!

Win XP Pro SP2
Asus P4C800E Deluxe
1 GB Corsair DDR RAM
WD 36GB 10K SATA RAID 0

Try the Omega drivers and see if they help!

http://www.omegadrivers.net/

 

[sheer]

Try the Omega drivers and see if they help!

http://www.omegadrivers.net/

Sorry forgot to mention to remove all instances of the old drivers using the
appropriate tools available before installing the Omega ones.

 

[kfb1]

Same thing...still not recognizing the card. The device manager still
shows a yellow question mark next to the Display Adapters and the
drivers still will not install. Any other thoughts? I think this card
is DOA.

Thanks!

 

[sheer]

Same thing...still not recognizing the card. The device manager still
shows a yellow question mark next to the Display Adapters and the
drivers still will not install. Any other thoughts? I think this card
is DOA.

Thanks!

Just checking you did use the cat-uninstaller.exe and the smart-gart
uninstaller.exe before you attempted to install the Omega drivers.

Also have you checked whether the card is seated properly or possible damage
to the agp slot if it is hard to push in. I would reseat firstly cleaning
the contacts and get a torch and look into the agp slot and look for
anything strange.

Have you tried another video card on the board? If not may be the quickest
way to prove where the problem is.

 

[kfb1]

Yes to all and no luck. I called Asus and they think it is a corrupt
driver. I went through the registry and deleted what I saw as obvious
video drivers, but just not sure what is safe to remove. I am stuck at
this point. It turns out it is not the video card. I tried an NVidia
and a Matrox and both gave me the same errors. The next step was to
verify the motherboard and it appears to check out, so my only option
left is to figure out how to get rid of the corrupt drivers.

Help!!!

 

[sheer]

It turns out it is not the video card. I tried an NVidia

and a Matrox and both gave me the same errors. The next step was to
verify the motherboard and it appears to check out, so my only option
left is to figure out how to get rid of the corrupt drivers.

This is very strange that other video cards are acting in the same way, yet
you say the motherboard is ok. It would seem to me that the AGP slot is
damaged on your board and most likely not allowing the proper detection of
the the videocard (whether this is intermmittent or not), hence the issue
loading the drivers.
The ASUS p4c800e is a quality motherboard but you can be unlucky and get a
faulty one or it was damaged inserting the card.

You will have to give us more information on why you believe the motherboard
is ok.

 

[kfb1]

I called Asus and they stated if there was a red light on the mobo, it
was
an AGP error otherwise it was a driver error. That is all the info I
have.

 

[sheer]

I called Asus and they stated if there was a red light on the mobo, it
was
an AGP error otherwise it was a driver error. That is all the info I
have.

I know this is drastic but would you consider a fresh install of the OS and
see if that clears the problem to defintely rule out software as the
problem?

My gut feel is an AGP hardware problem but it is possible it is a software
issue.

 

[kfb1]

Yes, that would be my last choice. I work at home with this computer
and it would probably take me an entire day to reinstall everything and
restore all my settings. It's tough to lose a day's pay. Even if it
were a hardware problem, getting all the RAID set back up would also be
a pain (RAID 0 on SATA and another RAID on that channel.

I think I am going to spend the $19.99 and call ATI for assistance
before I do all this and find it wasn't successful. I also have a PCI
motherboard tester I am going to try to see if there are any issues.
Since I don't get a beep error or voice message on boot, it is probably
just the drivers.

Thanks for all the help! If you have any other suggestions, please let
me know.

 

[Jimmy]

Yes, that would be my last choice. I work at home with this computer
and it would probably take me an entire day to reinstall everything and
restore all my settings. It's tough to lose a day's pay. Even if it
were a hardware problem, getting all the RAID set back up would also be
a pain (RAID 0 on SATA and another RAID on that channel.

I think I am going to spend the $19.99 and call ATI for assistance
before I do all this and find it wasn't successful. I also have a PCI
motherboard tester I am going to try to see if there are any issues.
Since I don't get a beep error or voice message on boot, it is probably
just the drivers.

Thanks for all the help! If you have any other suggestions, please let
me know.

Before reinstalling the OS, you might try running the system file checker.
It will check the files and replace them with the Windows originals.
This was a feature in Win98, but is still available with WinXP. From the
command line, just type in SFC. This will bring up some various options
for the XP System File Checker 5.1. The /revert switch should allow you to
reinstall the original files.

 

[kfb1]

Yes, that would be my last choice. I work at home with this computer
and it would probably take me an entire day to reinstall everything and
restore all my settings. It's tough to lose a day's pay. Even if it
were a hardware problem, getting all the RAID set back up would also be
a pain (RAID 0 on SATA and another RAID on that channel.

I think I am going to spend the $19.99 and call ATI for assistance
before I do all this and find it wasn't successful. I also have a PCI
motherboard tester I am going to try to see if there are any issues.
Since I don't get a beep error or voice message on boot, it is probably
just the drivers.

Thanks for all the help! If you have any other suggestions, please let
me know.

 

[kfb1]

I have done that as well. I can't do a repair since I have XP SP2
installed (or at least haven't figured out how to yet!).

Thanks!

 

[Jimmy]

I have done that as well. I can't do a repair since I have XP SP2
installed (or at least haven't figured out how to yet!).

Thanks!

You might try to slipstream SP2. I took my original xp disk and
slipstreamed the SP2 update, then burned a new full install XP SP2. You
should be able to run SFC from the newly created disc. This worked well for
me.
You might check this out
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp

 

[kfb1]

Thanks for the info. I will work on it tonight and let you know how it
goes. I am not very hopeful, though, since the driver inf files are
not part of the Windows install.

 

[kfb1]

Well, tried the slipstream repair and now it will not boot. It just
goes the the BIOS startup, shows the Windows startup window and reboots
again. I tried to do a chkdsk /r. It repaired a few files and still
nothing happens. I am totally stuck at this point. Any suggestions??

 

[kfb1]

No luck. It just crashed my system when I did the repair. It
corrupted the sp folder that held the sp2 update. It took many retries
to finally get it back up. Still no luck with drivers. Any other
thoughts??

 

[kfb1]

Jimmy, our thread has gotten messed up somehow. I never could get the
drivers to load. I had Asus send me a new video card and it has the
same problem. Something is corrupted and I'm just not sure what to do
at this point. I have run sfc with the slipstreamed SP2 disk, tried
all the inf cleaners, all the different driver versions and nothing
seems to work. The odd thing is everything worked perfectly for almost
and year and then just suddenly starting causing problems.

Thanks!

 

[GMAN]

Jimmy, our thread has gotten messed up somehow. I never could get the
drivers to load. I had Asus send me a new video card and it has the
same problem. Something is corrupted and I'm just not sure what to do
at this point. I have run sfc with the slipstreamed SP2 disk, tried
all the inf cleaners, all the different driver versions and nothing
seems to work. The odd thing is everything worked perfectly for almost
and year and then just suddenly starting causing problems.

Thanks!

Your system is not assigning an IRQ for the video card. Look in the mb's bios
setup and make sure its turned on.

 

[kfb1]

Yes, it is turned on and Windows shows it assigned to IRQ 10, which has
nothing else on it. I can not see the resouces used since it has a
problem. Any other thoughts? I have used this card for almost a year
and have installed no other hardware since then (except maybe a
printer). Thanks!