Archiving Problems

G

Guest

I have a user who uses his Win XP & Office 2003 laptop at work & away from
work.
He wanted his mail setup so he could access mail away fom work so i
configured his Outlook to work Offline.

When i set him up to work offline i archived his mail to his H:/ then
imported the contents back so he had the following when he opened his Outlook.

Mailbox (John Smith)
Archived folders

At first everything was fine.

Then he started experiencing problems and when he clicked on his archived
folders it said inaccessible so i tried to import the H:Archive back into the
archived folder within Outlook. However i got a msg saying can't import into
the current folder.
What i had to do was create a personal folder and import the contents into
there.

Now he has 3 mailboxes when he logs on.

Mailbox (John Smith)
Archived folders
Outlook Today (Personal Folders)

When he is logged onto the network sometimes he can't access his Archived
mail folder (re-importing H:Archive normally fixes) However when i try to
import his H:/Archive into the archived folder Outlook prompts "Can't import
into the same location)

What am i doing wrong?

What i would like is for him to have only the following

Mailbox (John Smith)
Archived folders

Is the best solution to simply drag his emails/folders from his Outlook
Today (Personal Folders)into the archived folder?

I have noticed Outlook for some reason does not seem to work that well when
the .OST or .PST is placed in another location away from the default
C:\Document Settings\username\microsoft\outlook...

Is anyone else experiencing this?

Please..Please..Help me end my archiving woes.
 
G

Guest

If you archived his messages to a .PST file, you should not need to import
anything -- just open the archive.PST file in Outlook using File | Open.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 

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