Archiving creates a spurious Personal Folder

[Guest]

Whenever I do an archive in Outlook 2002 SP3 a new folder called "Personal
Folders" is created. This folder is not connected with any .pst file and
clicking on it results in the message, "Unable to display the folder.
Microsoft Outlook could not access the specified folder location." being
displayed inb the right-hand pane. Right clicking results in a dialog box tha
says, "The set of folders could not be opened." If I do a second archive, a
second file is created (ad infiniutm).

The only thing I can do is go to File | Data Management and delete the
entry. I wasn't able to find anything about this in the knowledge base. Any
help would be appreciated.

- Barry

 

[Brian Tillman]

Whenever I do an archive in Outlook 2002 SP3 a new folder called
"Personal Folders" is created. This folder is not connected with any
.pst file and clicking on it results in the message, "Unable to
display the folder. Microsoft Outlook could not access the specified
folder location." being displayed inb the right-hand pane. Right
clicking results in a dialog box tha says, "The set of folders could
not be opened." If I do a second archive, a second file is created
(ad infiniutm).

Sounds to me like your archive settings are pointing to a non-existent PST.
Check to make sure. CLick File>Archive and look at the bottom.

 

[Guest]

Thanks, Brian.

I thought I had checked that, but on rechecking it turns out my Calendar
folder archive file somehow had the wrong drive letter pre-pended to it. I
set eveything to go to the default archive and everything works just fine now.

- Barry

 

[Brian Tillman]

I thought I had checked that, but on rechecking it turns out my
Calendar folder archive file somehow had the wrong drive letter
pre-pended to it. I set eveything to go to the default archive and
everything works just fine now.

Great.