Archive.pst problems

  • Thread starter Thread starter JoAnn
  • Start date Start date
J

JoAnn

I get an error message when I try to open my Archive.pst folder:

Cannot expand the folder. The set of folders cannot be opened. The file
archive.pst is in use and cannot be accessed. Close any application that is
using this file, and then try again. You might need to restart your computer.

There is not another application that is using this folder. Not one that I
can find. I've also restarted my computer and still it cannot open it.

Is there something else I can do besides copying the folder and setting that
up as my archive.pst data file?

Thank you,
JoAnn
 
JoAnn said:
I get an error message when I try to open my Archive.pst folder:

Cannot expand the folder. The set of folders cannot be opened. The file
archive.pst is in use and cannot be accessed. Close any application that is
using this file, and then try again. You might need to restart your computer.

There is not another application that is using this folder. Not one that I
can find. I've also restarted my computer and still it cannot open it.

Is there something else I can do besides copying the folder and setting that
up as my archive.pst data file?

Thank you,
JoAnn
Click to expand...

Have you run the Inbox Repair Tool on it (scanpst.exe)?

Peter
 
I get an error message when I try to open my Archive.pst folder:

Cannot expand the folder. The set of folders cannot be opened. The file
archive.pst is in use and cannot be accessed. Close any application that is
using this file, and then try again. You might need to restart your
computer.

There is not another application that is using this folder. Not one that I
can find. I've also restarted my computer and still it cannot open it.
Click to expand...

Are you including that file in a search index or scanning it with an antivirus
program? If you start Outlook with the /safe command switch, does the error
still occur?
 
I tired the scanpst.exe and I get this error message...
The file archive.pst is in use by another application. Close Microsoft
Office Outlook and all other mail-enabled applications, and try again.
 
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