archive doesn't work

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Nothing I do, including checking the modification date, will let me archive
my letters. I follow the procedure specified in the help desk carefully, the
icon at the bottom of my screen indicates that archiving is taking place, but
nothing moves, and nothing appears under the archive folder and sub folders.
 
Percygrant said:
Nothing I do, including checking the modification date, will let me
archive
my letters. I follow the procedure specified in the help desk carefully,
the
icon at the bottom of my screen indicates that archiving is taking place,
but
nothing moves, and nothing appears under the archive folder and sub
folders.


Auto-archiving is a 2-step process. You must enable the global setting
(under the *program's* options) to even have auto-archiving ever function.
There are 2 settings there: one that specifies a *default* archive interval
for folders for which you have enabled archiving (a separate step) and an
archive run interval (how often the archive function gets executed). You
must set the run interval equal to or smaller than the smallest archive
interval you configure for any folder's auto-archiving property or for the
global *default* archive interval if you use that for all folders;
otherwise, for example, you may configure the global archive interval to be
a month but configure a folder to auto-archive every week yet if you
configure the run interval to a year than no archiving every gets done until
a year has passed. I set m run interval to every 1 days so I don't have to
bother keeping track of which folder has the smallest archive interval. In
other words, the run interval should be equal to or less than the shortest
archive interval.

After enabling the global, you must go to the properties of each folder that
you want to have archiving enabled. The global archiving option simply
enables the function to ever perform. Think of it as having a fleet of cars
where with one action you can have them all start at once. You still need
to decide WHICH folders will allow archiving. Go under the properties of
each folder you want to archive to enable its archiving property and
optionally change to a different interval for archiving than set for the
global option.

Enable the global archive *function*.
*Enable* which folders on which archiving should function.
Decide on archiving intervals (global as the default, or folder specific).
And set the run interval so the shortest archive interval is obeyed.
 
percy-

it just doesn't work. i have followed the instructions many times over,
playing with the various settings, changing the date range to just grab one
or two emails, turning the AUTO archive on even though i only want to do a
manual archive, changing the path to be saved (tried local as well as network
share). i even had an outside consultant take a look at it on one of his
visits. we spent about 20 minutes going over everything with a fine toothed
comb. the conclusion: you're screwed.
 
I have worked with clients in hundreds of sites where it doesn't work. I
suggest that they give up and file manually. :(

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!
 
i meant to reply to this earlier, but forgot. the problem in our case was
this:

everyone was saying that the modified date was what Outlook checked when
performing a date based Archive function (really, date based is the *only*
kind of archive). so i added the "Modified" column to my inbox. seemed
fine. i had a bunch of dates that (presumably) were about the time i opened
and read the mail. HOWEVER! i then found that at around july 15th of 2005
all of my dates changed to "none". so everything up until July 15th, had no
modified date associated with it. what happened? well, thinking back, i
remembered that we switched servers in july and did an "xcopy" to migrate the
data from the old to the new. the oddity is that the xcopy was done on the
5th of july. so i'm still at a bit of a loss as to why there is no modified
date for emails received after the migration...just wanted to throw out info
that i found out.

Judy Gleeson MVP Outlook said:
I have worked with clients in hundreds of sites where it doesn't work. I
suggest that they give up and file manually. :(

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


OI66 said:
percy-

it just doesn't work. i have followed the instructions many times over,
playing with the various settings, changing the date range to just grab one
or two emails, turning the AUTO archive on even though i only want to do a
manual archive, changing the path to be saved (tried local as well as network
share). i even had an outside consultant take a look at it on one of his
visits. we spent about 20 minutes going over everything with a fine toothed
comb. the conclusion: you're screwed.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top