appointments don't appear in shared calendar

[Bruno]

I have one user whose appointments only appear in a shared calendar for her.
No one else is able to see them.

We are running Exchange 2003 with a shared calendar in public folders. This
user is using Outlook 2007. I gave her permission to edit the calendar the
same as others. Another user on the same computer is able to add
appointments to the shared calendar that everyone else can see.

I ran scanpst against the ost for this user and it did repair some errors,
but didn't fix the issue.

I want to think that something is hiding the appointments from being viewed
by others, but I can't think of what it is. I've never encountered this
before and Google has failed me.

Thanks.

Mike

 

[Nikki Peterson]

You could check to see if the client is set to use "PRIVATE" on a
global setting.

Setting options Globally causes ALL emails, including meeting
requests, to be set to a setting of your choice.

- Select your TOOLS menu
- Select OPTIONS
- Click the E-MAIL OPTIONS... button
- Click the ADVANCED E-MAIL OPTIONS... button

Near the bottom of the window where it says "When sending a
message" there is a box for SET SENSITIVITY, click the box
and select NORMAL (instead of Private).

- Click OK
- Click OK
- Click OK

Nikki Peterson

 

[Diane Poremsky {MVP}]

does it happen if she doesn't use cache mode?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Bruno]

Sensitivity is set to normal. Doesn't making an appointment private only
hide the details of the appointment, not the entire appointment?

Michael

 

[Bruno]

Yes. I turned cached mode off and her appointments still do not appear on
the shared calendar.

Michael

 

[Bruno]

Figured it out. I set up the permissions, but not the users mailbox. The
person who set up the mailbox just copied the shared calendar into the
mailbox, rather than opening it.

It's always the easiest solution that's hardest to see.

Thanks.

Michael

 

[Diane Poremsky {MVP}]

It's always harder to diagnose when 1) you aren't sitting at the computer,
seeing what they see and 2) when its caused by doing something differently
than expected and they don't tell you the exact steps they are using.

Good luck. <g>









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **