appointment off by 1 hour

[Lynn]

at my job we use a wyse box (dummy terminal) to login to the Terminal server.
The terminal server is windows XP with Office 2003. I have checked the time
zones and time on the wyse box, the terminal server and outlook and all are
correct however I have a user who, since daylight savings, her appointments
are off by an hour something that should be 11:30 shows up at 12:30. Without
having her move all her appointments is there anything I can do? Most of the
time when you set the time zone correctly it will adjust the appointments but
not this time

Thanks
Lynn

 

[Brian Tillman [MVP-Outlook]]

at my job we use a wyse box (dummy terminal) to login to the Terminal
server.
The terminal server is windows XP with Office 2003. I have checked the time
zones and time on the wyse box, the terminal server and outlook and all are
correct however I have a user who, since daylight savings, her appointments
are off by an hour something that should be 11:30 shows up at 12:30.
Without
having her move all her appointments is there anything I can do? Most of
the
time when you set the time zone correctly it will adjust the appointments
but
not this time

Were the time zone updates that came out back when the DST law changed
applied? How about the recent TZ updates (last month)? The time zone and the
DST setting might be correct, but of the system doesn't know the correct date
of the time zone change because it doesn't have the TZ updates, then it will
still appear incorrect.

 

[Lynn]

Yes I Believe the updates were all done and it's only effecting 1 person out
of about 10. I'm not sure rebuilding her profile will help or not

Thanks
Lynn