Appointment invitation times change to next available slot in diar

[Liam Southwood]

Hi,

I am running SBS2003 SP2 (Exchange SP2) with Outlook 2003/2007 clients. Some
(but not all) users experience a problem when receiving meeting invitations:

- the message arrives with the date and time changed to the next available
slot in their diary.
- when they accept it goes to this location without sending a change
notification to the organiser.
- if they view/accept the appointment in OWA it opens and stays on the
correct time.
- A newly created windows user logged on to the same PC does not experience
the problem.
- I believe that the problem happens with all external meeting requests but
not all internal ones (it is possible that it doesn't happen at all with
internal requests but I am trying to verify conflicting reports on this).

I have seen other similar issues described in this forum where the poposed
solution was to run outlook.exe /clearviews and delete frmcache.dat - neither
of these solutions have worked for me. Does anyone have any suggestions for
me that might help please?

Many thanks in advance,

Liam.

 

[Liam Southwood]

Update:

If the account is deleted, then re-created in Windows and the mailbox
re-attached, the problem goes away.

I'd rather not have to do this as a) it is a pain and b) I would like to get
to the root cause of the problem.

L