Application Freezes

[Guest]

I am having a problem with an application freezing. I don't know how to track
it down. Here's the info. from my Event Viewer Application window. The M/S
Knowledge Base says "Currently there are no Microsoft Knowledge Base articles
available for this specific error or event message." Can someone please
suggest how I should proceed?


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 3/21/2007
Time: 7:46:48 PM
User: N/A
Computer: FAMILYROOM
Description:
Hanging application sinf.exe, version 2.3.7.1, hang module hungapp, version
0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 73 69 6e 66 2e 65 sinf.e
0018: 78 65 20 32 2e 33 2e 37 xe 2.3.7
0020: 2e 31 20 69 6e 20 68 75 .1 in hu
0028: 6e 67 61 70 70 20 30 2e ngapp 0.
0030: 30 2e 30 2e 30 20 61 74 0.0.0 at
0038: 20 6f 66 66 73 65 74 20 offset
0040: 30 30 30 30 30 30 30 30 00000000

Thanks,
Milt

 

[You Know Who ~]

I would do a search for sinf.exe and find out what program that is. then, at
least temporarily, disable it. You might do a search for it in Google, it
appears to be spyware

 

[Rock]

I am having a problem with an application freezing. I don't know how to
track
it down. Here's the info. from my Event Viewer Application window. The M/S
Knowledge Base says "Currently there are no Microsoft Knowledge Base
articles
available for this specific error or event message." Can someone please
suggest how I should proceed?

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 3/21/2007
Time: 7:46:48 PM
User: N/A
Computer: FAMILYROOM
Description:
Hanging application sinf.exe, version 2.3.7.1, hang module hungapp,
version
0.0.0.0, hang address 0x00000000.

<snip>

That file is associated with AOL.

http://www.google.com/search?hl=en&q=sinf.exe

 

[Guest]

Rock,

You're correct, it's part of an AOL program. It works much like Windows
XP "System Information". It gathers information about the computer and also
info. about AOL. Until recently, it worked well. But now it opens and then
freezes on the first page. I can't use any of the six tabs that the page
contains. I can't even exit it using the "X" at the top of it's window. If I
right click it's entry in the Windows Taskbar I can choose to force it to
shut down.

But that doesn't get me any closer to understanding if the problem is
in AOL or in Windows. I was hoping that someone could interpret the info. in
the error report so that I'd have some clue as to how to proceed in tracking
down the source of my problem. (Unfortunately, talking to AOL was a
monumental waste of time. Surprise!)

 

[Rock]

Rock,

You're correct, it's part of an AOL program. It works much like
Windows
XP "System Information". It gathers information about the computer and
also
info. about AOL. Until recently, it worked well. But now it opens and then
freezes on the first page. I can't use any of the six tabs that the page
contains. I can't even exit it using the "X" at the top of it's window. If
I
right click it's entry in the Windows Taskbar I can choose to force it to
shut down.

But that doesn't get me any closer to understanding if the problem is
in AOL or in Windows. I was hoping that someone could interpret the info.
in
the error report so that I'd have some clue as to how to proceed in
tracking
down the source of my problem. (Unfortunately, talking to AOL was a
monumental waste of time. Surprise!)

IMO, get rid of AOL.