AOL Broadband - I hear the moans already!!!

[Guest]

First off, teh Modem itself kept shutting down.
Now, I get STOP ERROR messages and my PC re-starts.
looked into it...cos AOL Customer Service Reps only read from scripts!
Apparently it's due to either the Software that AOL provided or the DSL
Software,
which is causing display errors and causing my PC to shutdown.
It got to the point where I couldn't even stay logged-on for long enough to
un-install AOL, due it constantly re-starting my PC.
This meant I had to reformat my harddrive and lose valuable data...cheers.
May I add that none of these problems occurred until I installed AOL and the
DSL Modem.
I'm guessing it's the DSL Drivers, cos no version of AOL from 7-9 has
prevented this problem...but then again, AOL is known to give 56k users much
grief.

All is well on the 56k modem, but the Broadband has caused nothing but grief.

Aside from trashing the MOdem and burning my AOL CD, are there any other
ways to fix this?! Please help!!!...

Oh...this problem isn't unique to AOL or Windows XP...had similar problems
with
similar USB/DSL modems on a friends PC - Windows 2000.

 

[Lou Ramsey]

First off, teh Modem itself kept shutting down.
Now, I get STOP ERROR messages and my PC re-starts.
looked into it...cos AOL Customer Service Reps only read from scripts!
Apparently it's due to either the Software that AOL provided or the DSL
Software,
which is causing display errors and causing my PC to shutdown.
It got to the point where I couldn't even stay logged-on for long enough to
un-install AOL, due it constantly re-starting my PC.
This meant I had to reformat my harddrive and lose valuable data...cheers.
May I add that none of these problems occurred until I installed AOL and the
DSL Modem.
I'm guessing it's the DSL Drivers, cos no version of AOL from 7-9 has
prevented this problem...but then again, AOL is known to give 56k users much
grief.

All is well on the 56k modem, but the Broadband has caused nothing but grief.

Aside from trashing the MOdem and burning my AOL CD, are there any other
ways to fix this?! Please help!!!...

Oh...this problem isn't unique to AOL or Windows XP...had similar problems
with
similar USB/DSL modems on a friends PC - Windows 2000.

This might be better posted in alt.aol.sucks.

Depending upon the re-start error, this could be a virus.

Your computer my be infected with the Blaster.or Sasser worm, or one of
its variants. This happened because you have not been using an internet
connection firewall and have apparently neglected to install the
critical updates available from Microsoft.

If your computer is constantly attempting to shutdown or reboot:
Start - Run, type "shutdown -a", and hit Enter.
That should halt the reboot. Now fix the problem.

Immediately turn-on Windows XP's built-in Firewall:
http://www.microsoft.com/security/protect/

Download and install Security patch KB824146:
http://support.microsoft.com/?id=824146

What you need to know about the Blaster Worm:
<http://www.microsoft.com/security/incident/blast.asp>
http://support.microsoft.com/?id=826955
<http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html>

What you need to know about the Sasser worm:
http://www.microsoft.com/security/incident/sasser.asp
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.worm.html
http://www3.telus.net/dandemar/sasser.htm

And about the Nachi / Welchia worm:
http://support.microsoft.com/?id=826234
<http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html>

Download and run the Blaster and Welchia worm removal tool (Windows 2K/XP):
<http://support.microsoft.com/?id=833330>

"Get Help with Security and Virus-related Issues"
"Get free help by phone: 1 (866) 727-2338 (Toll free; US and Canada only)"
http://www.microsoft.com/security/protect/support.asp

A security issue has been identified that could allow an attacker to
remotely compromise a computer running Microsoft Windows and
gain complete control over it. You can help protect your computer
by installing this update from Microsoft.
http://www.microsoft.com/downloads/...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en

A special note for AOL users:

America Online installs its own connection settings that override
the ones that come with Windows XP. America Online's
connection settings don't include a way to turn on Windows XP's
built-in firewall.

http://www.firewall-software.com/firewall_faqs/what_is_a_firewall.html
http://www.firewall-software.com/firewall_faqs/what_does_firewall_do.html
http://support.microsoft.com/?id=321050

Visit the following web site for instructions on downloading
a FREE firewall program for your computer.

Free Firewall software: <http://www.updatexp.com/free.html>

 

[Quaoar]

First off, teh Modem itself kept shutting down.
Now, I get STOP ERROR messages and my PC re-starts.
looked into it...cos AOL Customer Service Reps only read from scripts!
Apparently it's due to either the Software that AOL provided or the
DSL Software,
which is causing display errors and causing my PC to shutdown.
It got to the point where I couldn't even stay logged-on for long
enough to un-install AOL, due it constantly re-starting my PC.
This meant I had to reformat my harddrive and lose valuable
data...cheers. May I add that none of these problems occurred until I
installed AOL and the DSL Modem.
I'm guessing it's the DSL Drivers, cos no version of AOL from 7-9 has
prevented this problem...but then again, AOL is known to give 56k
users much grief.

All is well on the 56k modem, but the Broadband has caused nothing
but grief.

Aside from trashing the MOdem and burning my AOL CD, are there any
other ways to fix this?! Please help!!!...

Oh...this problem isn't unique to AOL or Windows XP...had similar
problems with
similar USB/DSL modems on a friends PC - Windows 2000.

OK, read this carefully: if you have DSL available, then *you do not
need the grief, pain, and suffering by subscribing to AOL*.

Your DSL provider is your ISP. It is not AOL. It is your local
telephone company, and you should be able to set up an account directly
with them. You will get email, newgroups, internet. The only thing
missing will be AOL.

Do this today, do not waste another minute with AOL.

Q