Any way to get rid of an auto-suggestion in the login dialog box, for Exchange/OL using RPC over HTT

[Lanwench [MVP - Exchange]]

A client was using RPC over HTTP to two different Exchange servers (OL
prompting for profile on startup). Both profiles were set up to prompt for
credentials upon connection to Exchange.

There's now only one Outlook profile needed; the other is gone and OL isn't
prompting for the profile selection any longer, which is fine.

However, Outlook is remembering domain1\user and domain2\user in the login
dialog box, and I'd love to be able to get rid of the no-longer-valid
credential dropdown suggestion.

(The computer is not a member of a domain and hence always needs to be
prompted for credentials anyway - it's just confusing to the user that there
is more than one suggestion).

As ever, would be perfectly happy to find that I am missing something
obvious...any ideas?

 

[Guest]

Have you tried using the arrow keys to navigate to, highlight and then delete
the incorrect one?

 

[Milly Staples [MVP - Outlook]]

Not possible in the Exchange logon prompt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Mary asked:

| Have you tried using the arrow keys to navigate to, highlight and
| then delete the incorrect one?
|
| "Lanwench [MVP - Exchange]" wrote:
|
|| A client was using RPC over HTTP to two different Exchange servers
|| (OL prompting for profile on startup). Both profiles were set up to
|| prompt for credentials upon connection to Exchange.
||
|| There's now only one Outlook profile needed; the other is gone and
|| OL isn't prompting for the profile selection any longer, which is
|| fine.
||
|| However, Outlook is remembering domain1\user and domain2\user in the
|| login dialog box, and I'd love to be able to get rid of the
|| no-longer-valid credential dropdown suggestion.
||
|| (The computer is not a member of a domain and hence always needs to
|| be prompted for credentials anyway - it's just confusing to the user
|| that there is more than one suggestion).
||
|| As ever, would be perfectly happy to find that I am missing something
|| obvious...any ideas?

 

[Milly Staples [MVP - Outlook]]

Just a WAG, but have you tried deleting both profiles and just adding back
the one? What is the proxy authentication settin in the RPC dialog window -
Basic or NTLM?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Lanwench [MVP - Exchange] asked:

| A client was using RPC over HTTP to two different Exchange servers (OL
| prompting for profile on startup). Both profiles were set up to
| prompt for credentials upon connection to Exchange.
|
| There's now only one Outlook profile needed; the other is gone and OL
| isn't prompting for the profile selection any longer, which is fine.
|
| However, Outlook is remembering domain1\user and domain2\user in the
| login dialog box, and I'd love to be able to get rid of the
| no-longer-valid credential dropdown suggestion.
|
| (The computer is not a member of a domain and hence always needs to be
| prompted for credentials anyway - it's just confusing to the user
| that there is more than one suggestion).
|
| As ever, would be perfectly happy to find that I am missing something
| obvious...any ideas?

 

[Lanwench [MVP - Exchange]]

In

Just a WAG, but have you tried deleting both profiles and just adding
back the one? What is the proxy authentication settin in the RPC
dialog window - Basic or NTLM?

Basic - it's not a domain member, and hence the user has a local account on
the machine. I'd delete/recreate the profile but this is a remote user who
never ever comes into the office (hence the standalone machine) and it will
take waaay to long to try this remotely. If NTLM will work regardless, I can
ask him to try it, but as that's a passthrough for domain credentials
(right?) I don't hold any hopes there. Thanks anyway - sounds like he may
just have to deal...

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Lanwench [MVP - Exchange] asked:

A client was using RPC over HTTP to two different Exchange servers
(OL prompting for profile on startup). Both profiles were set up to
prompt for credentials upon connection to Exchange.

There's now only one Outlook profile needed; the other is gone and OL
isn't prompting for the profile selection any longer, which is fine.

However, Outlook is remembering domain1\user and domain2\user in the
login dialog box, and I'd love to be able to get rid of the
no-longer-valid credential dropdown suggestion.

(The computer is not a member of a domain and hence always needs to
be prompted for credentials anyway - it's just confusing to the user
that there is more than one suggestion).

As ever, would be perfectly happy to find that I am missing something
obvious...any ideas?