Antivirus Questions Windows XP Authenticity

[seodfac]

I have what I consider an odd problem. I built a computer for my uncle
about a year ago and installed a copy of XP SP2 that I purchased from
my university at a discounted rate. He recently installed an antivirus
program (not sure which) and the computer is now saying his Windows
license keys do not match and that he may have a pirated copy
(something like that). He is not really technically savvy, so he
called microsoft and was told they could not help him without a key (I
have the disc somewhere, can't find it).

Long story short - Is there a way that the antivirus could be told to
stop trying to authenticate windows? I know he probably spent $50 on
the antivirus software, so I would rather he didn't have to uninstall
it. Is this problem unheard of or am I crazy and it is not antivirus
related.

-Adam

 

[Guest]

It's not the AV software, I think it's due to WGA.
Windows Genuine Advantage, and may be a false positive, however it needs to
get resolved. else he may not be able to download updates and etc from
microsoft.