Antispyware Icon in System Tray

G

Guest

The MS Antispyware Icon in the system tray appears when a scan is done even
though the General settings to hide the icon is set. The only way to hide it,
is to either shutdown MSA and restart it or reboot the system. Has anyone
notice this?
 
G

Guest

Bug, but might actually be with XP not MSAS.

It might have smething to do with the XP bug relating to systray icons that
don't always show up.

If it is with MSAS then it should be fixed when Beta 2 is released, likely
sometime later this year.

Alan
 
M

Miles

I wish the icon would change color or something when it finds something that needs attention.

~~~~~~~~~~~~~~~~~~~~

That's one I've seen too--drives 'ya nuts!

--
 
B

Bill Sanderson

Good point--if you've told it not to display scan results, when do you ever
go look at it to see if it found anything... Let's see how this plays out
in beta2. If it doesn't give you some feedback, it might be worth
bugging--although surely turning off scan results says "I don't want
feedback?"

The trend, and I think it is a good one, is NOT to bother the human being
unless there's something they really need to do. Lots of "security" apps
promote the vendors security by nagging the user continually about how good
a job the app is doing.

--
 
T

Tom Emmelot

Hello Andre,

try this!

I give a workaround for all the missing things in the systray:
Go to:
C:\Windows\system32\
and look for systray.exe, right click on it and make a shortcut
from it, then move the shortcut to the common startup folder:
C:\Documents and Settings\All Users\StartMenu\Programs\Startup\

Restart the computer.

Regards >*< TOM >*<
 
G

Guest

In that vein, I have the opposite problem: icon periodically pops up with
balloon tips saying it detected spyware, but icon has blue checkmark and
opening shows nothing detected. Running Win2K SP4.
 
B

Bill Sanderson

Bear in mind when reading that any message that predates February 14, 2006
relates to the beta1 version of this program, which has little in common
with beta2.

Beta2 keeps records in the system event log--so if you can recall the time
of one of these baloon tip popups, you might check that log and see if
anything related is recorded:

right-click My Computer, choose manage
click the + in front of event viewer
click the System event log
click view, choose filter
Choose WinDefend in the dropdown for Source.

Click apply

Scroll through the messages--open any that have yellow triangles, for
sure--you may find that these events are for unknown or not yet classified
objects--they shouldn't be for known bad objects.

--
 
0

0E6-NIGHTMARE

I am experiencing an Icon which has embedded itself in my system tray (next
to the clock) announcing several times per minute via an oft repeated "SYSTEM
ALERT" a 'need' to click onto it on order to remove a virus. So doing
conmnects to a website www.virprotect.com . No removal tool or option is
provided. Nor do they respond to repeated emails requesting information for
removal.
It appears this SYSTEM ALERT has embedded itself on my C drive in three
areas from which I cannot remove it manually. They are C:\Program Files\Virus
Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also also
within its Start Menu.

Please let me know how I can remove this junk. The SYSTEM ALERT icon keeps
popping up from my system tray several times per minute during which it
blocks use of the curser until addressed (as it just did while typing this).
Any help you can provide in removing this SYSTEM ALERT icon in my system tray
along with all components related to it on my hard drive is very much
appreciated. Thanks....

(e-mail address removed)
 
A

Anonymous Bob

0E6-NIGHTMARE said:
I am experiencing an Icon which has embedded itself in my system tray (next
to the clock) announcing several times per minute via an oft repeated "SYSTEM
ALERT" a 'need' to click onto it on order to remove a virus. So doing
conmnects to a website www.virprotect.com . No removal tool or option is
provided. Nor do they respond to repeated emails requesting information for
removal.
It appears this SYSTEM ALERT has embedded itself on my C drive in three
areas from which I cannot remove it manually. They are C:\Program Files\Virus
Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also also
within its Start Menu.

Please let me know how I can remove this junk. The SYSTEM ALERT icon keeps
popping up from my system tray several times per minute during which it
blocks use of the curser until addressed (as it just did while typing this).
Any help you can provide in removing this SYSTEM ALERT icon in my system tray
along with all components related to it on my hard drive is very much
appreciated. Thanks....

(e-mail address removed)
Click to expand...

Try superantispyware:
http://www.superantispyware.com/

It worked for the same problem here:
http://www.rbgrn.net/blog/2007/08/how-to-remove-the-virus-protect-pro-malware.html

Bob Vanderveen
 
M

Milo \(MSPSS\)

I believe you have some serious issue of malware in your system and well
it's not the regular one, I've dealt with one like this few days ago took me
1 hour to remove give or take ,

do contact 866 727 2338 ( Microsoft Security ) for a direct assistance with
this concern for US/CANADA and for else where reply back here for other
alternatives.
 
B

Bill Sanderson

Thanks, Milo--excellent advice!

Milo (MSPSS) said:
I believe you have some serious issue of malware in your system and well
it's not the regular one, I've dealt with one like this few days ago took
me 1 hour to remove give or take ,

do contact 866 727 2338 ( Microsoft Security ) for a direct assistance
with this concern for US/CANADA and for else where reply back here for
other alternatives.
Click to expand...
 
D

Dave M

Milo and Bill;

I keep sending users to PC SAFETY, when they seem clueless and after
they've exhausted some of the generalized AV & AS utilities. But, never
having been to Microsoft Security myself, I'd like to know what kind of
processes they can expect.

For instance do they use something like VNC for remote access, and then
what... a HijackThis type of analysis? How much user involvement is
required, or do they just watch while the technician does his thing?
Thanks for any of your experience.
 
M

Milo \(MSPSS\)

They do have such equivalent technology as you have indicated but on worst
case scenario that the system is not online or cannot go online due to some
reason the support group will go with you by voice troubleshooting ( 100%
user involvement ) over the phone to reach resolution to the concern stated
to the point they have exhausted every means possible in assisting you and
point you to the proper direction to resolve your concerns.
 
D

Dave M

Thanks, Milo, both for your answer as well as your participation in
security forums all over the web... it's appreciated.
 

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