W
Wuddy
I have been trying to sort this problem for a couple of days and am getting
nowhere.
When I try to shutdown the process starts then hangs with just the "Shutting
Down" logo and spinning wheel. After a considerable length of time I get the
blue screen crash and the computer restarts.
I have searched the forums and thought I had the answer when someone solved
the same problem by disabling the I.E 7 add ons. This doesn't work for me.
The report after the blue screen states;
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 84852700
BCP3: 869023D0
BCP4: 88174008
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini010508-03.dmp
C:\Users\Alan\AppData\Local\Temp\WER-86046-0.sysdata.xml
C:\Users\Alan\AppData\Local\Temp\WERA0EE.tmp.version.txt
Can anyone please tell me what this means.
Thank You.
nowhere.
When I try to shutdown the process starts then hangs with just the "Shutting
Down" logo and spinning wheel. After a considerable length of time I get the
blue screen crash and the computer restarts.
I have searched the forums and thought I had the answer when someone solved
the same problem by disabling the I.E 7 add ons. This doesn't work for me.
The report after the blue screen states;
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 84852700
BCP3: 869023D0
BCP4: 88174008
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini010508-03.dmp
C:\Users\Alan\AppData\Local\Temp\WER-86046-0.sysdata.xml
C:\Users\Alan\AppData\Local\Temp\WERA0EE.tmp.version.txt
Can anyone please tell me what this means.
Thank You.