Annoying validate your user name and password pop up box.

[Gary VanderMolen]

Hope you have as much success as Peter did.

--
Gary VanderMolen [MS-MVP WLM]

Thanks Gary. I do not get an error message so will try your suggestions re
McAfee etc. This is the first time I've looked for help in a discussion group
and I'm most impressed and very grateful.
I have to say that in a matter of just 2/3 hours we've come a long way from
Peter's initial problem, but I hope that is now resolved also.
Thanks All
Jebnorton

Something has corrupted your password store. That something is
likely to be your antivirus. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If after doing the above, the problem is not resolved, delete the
mail account, restart Windows Mail, then recreate that account.

--
Gary VanderMolen [MS-MVP WLM]

This has only started happening today.
when i open windows mail a box from windows security pops up requiring me
to validate my user name and password.
this is happening every time i open the windows mail even though i have the
remember box ticked.
any ideas please.

 

[Gary VanderMolen]

As I indicated in my original response, disabling is not sufficient.

--
Gary VanderMolen [MS-MVP WLM]

I've ben following your progress. I've disabled email scanning on both
Nortons and spysweeper any other hints?

Thanks Gary. I do not get an error message so will try your suggestions re
McAfee etc. This is the first time I've looked for help in a discussion group
and I'm most impressed and very grateful.
I have to say that in a matter of just 2/3 hours we've come a long way from
Peter's initial problem, but I hope that is now resolved also.
Thanks All
Jebnorton

Something has corrupted your password store. That something is
likely to be your antivirus. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If after doing the above, the problem is not resolved, delete the
mail account, restart Windows Mail, then recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


This has only started happening today.
when i open windows mail a box from windows security pops up requiring me
to validate my user name and password.
this is happening every time i open the windows mail even though i have the
remember box ticked.
any ideas please.

 

[Guest]

Let me get this straight: when I update Windows Mail and McAfee programs that
came loaded on my computer (and were presumably compatible) because I get an
email notice that updates are available, they are no longer compatible?

That is an absolute crock.

I've had more problems with Vista and the Windows suite that I just
purchased than I did the previous eight years.

Something has corrupted your password store. That something is
likely to be your antivirus. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If after doing the above, the problem is not resolved, delete the
mail account, restart Windows Mail, then recreate that account.

--
Gary VanderMolen [MS-MVP WLM]

This has only started happening today.
when i open windows mail a box from windows security pops up requiring me
to validate my user name and password.
this is happening every time i open the windows mail even though i have the
remember box ticked.
any ideas please.

 

[Gary VanderMolen]

Suit yourself. I've been working in this business for a long time,
and I know whereof I speak.

--
Gary VanderMolen [MS-MVP WLM]

Let me get this straight: when I update Windows Mail and McAfee programs that
came loaded on my computer (and were presumably compatible) because I get an
email notice that updates are available, they are no longer compatible?

That is an absolute crock.

I've had more problems with Vista and the Windows suite that I just
purchased than I did the previous eight years.

Something has corrupted your password store. That something is
likely to be your antivirus. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If after doing the above, the problem is not resolved, delete the
mail account, restart Windows Mail, then recreate that account.

--
Gary VanderMolen [MS-MVP WLM]

This has only started happening today.
when i open windows mail a box from windows security pops up requiring me
to validate my user name and password.
this is happening every time i open the windows mail even though i have the
remember box ticked.
any ideas please.

 

[Donna Schultheis]

BobG, did you figure it out, I am having the same problem, with the login
screen & password popping up, over and over again, I have either anitvirus so
I don't think its that either, but I do believe its Windows Vista... you know
how when you get it new, it has bugs until they figure it out.... but did you
figure it out? Please let me know? thanks

Let me get this straight: when I update Windows Mail and McAfee programs that
came loaded on my computer (and were presumably compatible) because I get an
email notice that updates are available, they are no longer compatible?

That is an absolute crock.

I've had more problems with Vista and the Windows suite that I just
purchased than I did the previous eight years.

Something has corrupted your password store. That something is
likely to be your antivirus. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If after doing the above, the problem is not resolved, delete the
mail account, restart Windows Mail, then recreate that account.

--
Gary VanderMolen [MS-MVP WLM]

This has only started happening today.
when i open windows mail a box from windows security pops up requiring me
to validate my user name and password.
this is happening every time i open the windows mail even though i have the
remember box ticked.
any ideas please.

 

[Corine Givens]

-- I FOUND THE SAME PROBLEM I AM HAVING SO WHAT IS THE ANSWER TO SOLVE THE
PROBLEM? HELP NO EMAIL IN 3 weeks.
Corine Givens

 

[Patrick Keenan]

-- I FOUND THE SAME PROBLEM I AM HAVING SO WHAT IS THE ANSWER TO SOLVE THE
PROBLEM? HELP NO EMAIL IN 3 weeks.
Corine Givens

This can be due to changes in your mail provider's requirements, but since
there is no indication as to who that is, it's difficult to say for sure.

Contact your ISP, or your mail provider, to see if they have changed email
settings, such as requiring authentication using the full username and
password

HTH
-pk

 

[Laurie Burns]

I am getting this same problem with the popup of entering username and
password everytime I try to do anything in ms mail. I also can't send
messages..... Does any one have a clue why this just suddenly appears out of
no where and what the heck do we do to fix...???

 

[Gary VanderMolen]

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm