Am I in trouble now ???

[Guest]

I am in right trouble now I reckon. After taken the advice of the rollback
on the drivers that were updated from the MS Updates and then rebooted for it
to take effect I now have a major problem.

The PC boots up as normal and goes through the stages in booting up but when
it comes to the login screen where you click on your icon to login the screen
is black - nothing at all! No mouse nothing - I am now in sweat mode where my
life is about to go down the PC toilet.

I need immediate help and I need it fast - PLEASE HELP ME !!!

Regards

 

[Will Denny]

Hi

Which driver(s) did you Rollback?

--

Will Denny

MS-MVP
Please reply to the News Groups

 

[John Barnett MVP]

Try system restore from Safe Mode. Boot your machine and as it boots keep
tapping the F8 key until a menu appears. Safe Mode is the first option. You
could try 'last known good configuration' (something like that) option but
if that doesn't work boot to Safe Mode and then use System restore to
restore your PC back to a point 'prior' to when you updated the drivers.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[Guest]

Try tapping F8 while the system starts up and tell it to use VGA mode.
If that works, use the system restore tool to go to an earlier point.
It is located by clicking start/all programs/accessories/system tools/system
restore.

Worst case scenario you can try this to recover the system as you can get
back into old restore points:
http://support.microsoft.com/kb/307545/en-us

 

[Guest]

My display drivers as I have a problem in that when I carried out updates (we
presume) I get the blue screen of death when trying to play games on it even
though I was able to play them prior to the updates.

 

[Will Denny]

Hi

Could you please post the Stop Code from the BSOD?

--

Will Denny

MS-MVP
Please reply to the News Groups

 

[Guest]

The stop Code from the BSOD was just a blank blue screen. I corrected the
problem with the blank black screen by following the other replies and
booting in VGA mode. But to actually correct the problem I re-updated the
Drivers for the Monitor cards - the ones I rolled back and now I am back to
where I was in the first place - everything working fines but still getting
the BSOD when I try to run a game.

Regards

 

[Guest]

Yes I pressed F8 and went in to VGA mode and rolled forward back to where I
was earlier and now I am back to the BSOD when I run a game etc. The error
report says it would include these 2 files as part of the report:

C:\DOCUME~1\YOURUS~1\LOCALS~1\Temp\WERa2e9.dir00\Mini022007-01.dmp
C:\DOCUME~1\YOURUS~1\LOCALS~1\Temp\WERa2e9.dir00\sysdata.xml

The actual error also has the following:

KernelFaultCheck error.

So if he rollback ain't going to fix what next ?

Regards,

 

[Lem]

Yes I pressed F8 and went in to VGA mode and rolled forward back to where I
was earlier and now I am back to the BSOD when I run a game etc. The error
report says it would include these 2 files as part of the report:

C:\DOCUME~1\YOURUS~1\LOCALS~1\Temp\WERa2e9.dir00\Mini022007-01.dmp
C:\DOCUME~1\YOURUS~1\LOCALS~1\Temp\WERa2e9.dir00\sysdata.xml

The actual error also has the following:

KernelFaultCheck error.

So if he rollback ain't going to fix what next ?

Regards,

Two general observations:

- Never get drivers from Windows Update. Instead, get them from the
hardware manufacturer's web site or from the computer mfr's website.

- If a particular game is causing you video problems, try posting your
questions in a forum for that game. Check the game mfr's website --
most of active forums.

 

[Rock]

Yes I pressed F8 and went in to VGA mode and rolled forward back to where
I
was earlier and now I am back to the BSOD when I run a game etc. The
error
report says it would include these 2 files as part of the report:

C:\DOCUME~1\YOURUS~1\LOCALS~1\Temp\WERa2e9.dir00\Mini022007-01.dmp
C:\DOCUME~1\YOURUS~1\LOCALS~1\Temp\WERa2e9.dir00\sysdata.xml

The actual error also has the following:

KernelFaultCheck error.

So if he rollback ain't going to fix what next ?

Try updating the video card drivers with the latest drivers from the card
manufacturer's web site.

 

[Rock]

I am in right trouble now I reckon. After taken the advice of the rollback
on the drivers that were updated from the MS Updates and then rebooted for
it
to take effect I now have a major problem.

The PC boots up as normal and goes through the stages in booting up but
when
it comes to the login screen where you click on your icon to login the
screen
is black - nothing at all! No mouse nothing - I am now in sweat mode where
my
life is about to go down the PC toilet.

Now that you are back to a running state let me add this part. Why would
you have thought your life was about to go down the PC toilet? You have a
full and complete backup right? Always, right? Or you image the system on
a regular basis, right?

If not then this is a good time to think about doing that. Problems do
happen, it's just a matter of time, so take some steps to setup a reliable
and easy backup and recovery solution.

I recommend using a drive imaging program such as from Acronis True Image,
Norton Ghost, or Terabyte Unlimited Image for Windows. This will create a
compressed image of the drive. Save these an external USB drive and you
have a fast, reliable backup system. Restores can be done of the entire
drive, individual partitions or individual files. Disk space is cheap,
setting up a hard drive in an external enclosure connected by USB is
relatively low cost.

Had you this type of system in place, when the problems arose after doing
those updates, you could have simply restore the most recent image and been
back running in 30 minutes or so.

 

[mikeyhsd]

why not turn off the boot on error so you can see the BSOD error message.

(e-mail address removed)@sport.rr.com

The stop Code from the BSOD was just a blank blue screen. I corrected the
problem with the blank black screen by following the other replies and
booting in VGA mode. But to actually correct the problem I re-updated the
Drivers for the Monitor cards - the ones I rolled back and now I am back to
where I was in the first place - everything working fines but still getting
the BSOD when I try to run a game.

Regards

 

[Curt Christianson]

I'm gonna tell you I have a backup, even if I don't. <vbg>

--
Curt

http://dundats.mvps.org/
http://www.aumha.org/


|
| >I am in right trouble now I reckon. After taken the advice of the
rollback
| > on the drivers that were updated from the MS Updates and then rebooted
for
| > it
| > to take effect I now have a major problem.
| >
| > The PC boots up as normal and goes through the stages in booting up but
| > when
| > it comes to the login screen where you click on your icon to login the
| > screen
| > is black - nothing at all! No mouse nothing - I am now in sweat mode
where
| > my
| > life is about to go down the PC toilet.
|
| Now that you are back to a running state let me add this part. Why would
| you have thought your life was about to go down the PC toilet? You have
a
| full and complete backup right? Always, right? Or you image the system
on
| a regular basis, right?
|
| If not then this is a good time to think about doing that. Problems do
| happen, it's just a matter of time, so take some steps to setup a reliable
| and easy backup and recovery solution.
|
| I recommend using a drive imaging program such as from Acronis True Image,
| Norton Ghost, or Terabyte Unlimited Image for Windows. This will create a
| compressed image of the drive. Save these an external USB drive and you
| have a fast, reliable backup system. Restores can be done of the entire
| drive, individual partitions or individual files. Disk space is cheap,
| setting up a hard drive in an external enclosure connected by USB is
| relatively low cost.
|
| Had you this type of system in place, when the problems arose after doing
| those updates, you could have simply restore the most recent image and
been
| back running in 30 minutes or so.
|
|
|
| --
| Rock [MS-MVP User/Shell]
|

 

[Guest]

First, I would determine what kind of video card you have. Both Nvidia and
ATI provide reference drivers on their websites. Download the proper one for
your video card.

Second, I would actually uninstall your current driver rather than roll
back, then install the new one (You may want to create a system restore point
on your own before you do this just to be safe).

Hopefully that should get you back to where you need to be.

Links:
Nvidia (GeForce drivers) driver downloads:
http://www.nvidia.com/content/drivers/drivers.asp

ATI (Radeon drivers) driver downloads:
http://ati.amd.com/support/driver.html