All JavaScript disabled during installation of Norton SystemWorks

[Guest]

Installation of Norton SystemWorks 2005 on WinXP Pro SP2 failed during
install. This process somehow disabled all IE JavaScript functionality on my
machine. In fact, the installation process for Norton results in
non-functioning dialogs so I can't even complete this process.

Tried uninstallation of all Norton products. JavaScript still disabled.
Tried resetting web settings to default, still disabled. Tried rolling back
SP2. Still disabled. Tried updating IE6 to SP 1 after the SP2 rollback. Still
disabled. It is as though a speciall JavaScript DLL is missing, corrupt or
something. It might be even more - when I do Help-> About IE, the close
button on that dialog doesn't function.

Help!

 

[Frank Saunders, MS-MVP IE/OE]

Installation of Norton SystemWorks 2005 on WinXP Pro SP2 failed during
install. This process somehow disabled all IE JavaScript
functionality on my machine. In fact, the installation process for
Norton results in non-functioning dialogs so I can't even complete
this process.

Tried uninstallation of all Norton products. JavaScript still
disabled. Tried resetting web settings to default, still disabled.
Tried rolling back SP2. Still disabled. Tried updating IE6 to SP 1
after the SP2 rollback. Still disabled. It is as though a speciall
JavaScript DLL is missing, corrupt or something. It might be even
more - when I do Help-> About IE, the close button on that dialog
doesn't function.

Help!

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169
or
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Guest]

Hey Frank,

You hit the nail squarely - it ended up being the scripting engine. Once I
refreshed it, all JavaScript functionality returned. (For good measure, I
ended up re-registering all the DLLs suggested by the MS web site.)

Thanks maximally! You rock!

- Mike

 

[Frank Saunders, MS-MVP IE/OE]

Hey Frank,

You hit the nail squarely - it ended up being the scripting engine.
Once I refreshed it, all JavaScript functionality returned. (For good
measure, I ended up re-registering all the DLLs suggested by the MS
web site.)

Thanks maximally! You rock!

- Mike

Thanks for the feedback.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/