Hi Mark,
If the data is very important, you can try to connect the hard disk to
other computer and copy the important data out. After you reinstal Windows
XP, I recommend that you install Windows XP SP2 directly before installing
other software.
Here are some documents for backup and restore files in Windows XP.
308422 How To Use Backup to Back Up Files and Folders on Your Computer in
http://support.microsoft.com/?id=308422
309340 How to use Backup to restore files and folders on your computer in
http://support.microsoft.com/?id=309340
314844 How to Schedule Unattended Backups by Using a Stand-Alone Tape
Library
http://support.microsoft.com/?id=314844
Wish them helpful in the future.
Regards,
Bob Qin
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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From: "MarkB" <
[email protected]>
Subject: Re: after Win XP SP2 upgrade cannot access control panel
among other issues
Date: Fri, 8 Oct 2004 07:29:24 -0700
Newsgroups: microsoft.public.windowsxp.help_and_support
Thanks. Yes, IBM Tech Support walked me through MSConfig and
disabling all
except MS services and rebooting... although it helped slightly still
extremely slow so they said it was MS issue and bailed out.
Tried system restore to point before SP2 but that fails after 2 hours
(about
80% of status bar) stating 'could not restore, try different restore
point'... this happened on 3 different restore points... at over 2
hours a
pop to discover this failure it's quite frustrating... It's an IBM
ThinkPad
with no Windows CD or restore CD... (files all on the computer) or I
probably would have run 'restore CD' and taken her back to factory
settings... I'm doing this for a total novice friend who got sucked
into
the SP2 install... she uses this PC for her real estate business and
has
been been out of business for several days (usually accesses MLS from
home
office)...