After SP3 - I CAN'T HOTSYNC

[Guest]

Hello all,
I apologize if this has been posted before, but I haven't seen any specific
solutions when reviewing the postings. I recently updated my service packs
on my Win XP and Office XP system (SP3 for both). My palm Hotsync used to
work after the updates, but just a few days ago it stopped. Now when I press
the "hotsync" button, I see the window popup on my computer but it seems to
freeze after the "Identifying user" sequence. It never access outlook to
begin the synchronization. I've updated the PocketMirror software, but it
still freezes. The FAQ's listed on the Office website say that this may be
an issue, but never propose a solution except to upgrade the pocketmirror
software, which I did.
Does anyone have any solutions?
Thanks,
yazid

 

[Gordon]

Hello all,
I apologize if this has been posted before, but I haven't seen any
specific solutions when reviewing the postings. I recently updated
my service packs on my Win XP and Office XP system (SP3 for both).
My palm Hotsync used to work after the updates, but just a few days
ago it stopped. Now when I press the "hotsync" button, I see the
window popup on my computer but it seems to freeze after the
"Identifying user" sequence. It never access outlook to begin the
synchronization. I've updated the PocketMirror software, but it
still freezes. The FAQ's listed on the Office website say that this
may be an issue, but never propose a solution except to upgrade the
pocketmirror software, which I did.
Does anyone have any solutions?
Thanks,
yazid

SP3 hasn't been released for Windows XP - they've only just released
SP2.......