AFTER MICROSOFT UPDATES--COMPUTER FREEZES SLIGHTLY OR SO I THINK..

[pikespeak]

Hey Guys,

Okay, I don't know if this is just stupid or what.

My computer hasn't been online since July of 2007, so when I finally bring
it back online, at first everything is fine. Microsoft wants to do some
security updates and what not to apparently bring my computer back up to
speed. As does my AVG anti-virus software.

Ever since then, my computer freezes up slightly, I don't know what's going
on. Like my mouse cursor keeps stopping and going then it just locks out. I
also did a AVG virus scan to find that something has been changed since
Microsoft did the updates..."shell.32.dll has changed." Also something about
"Boot error of C Disk Error." I don't know if these are viruses or what--but
something went wrong after the update. I ran AVG in safe mode and found
nothing, I also uninstalled Norton which I don't use--I was told not to use 2
anti-virus programs. Plus the subscription to Norton was out of date anyway,
so I couldn't use it. I also uninstalled AVG and reinstalled, but haven't
done a proper scan yet--one is scheduled to happen later today.

I had a brief thought of doing a non-destructive system recovery, but I
wrote it off as stupid and over-the-top.

Thanks so much for your help, you guys are so helpful when it comes to this
type of stuff.

Cheer and Happy Christmas.

Regards,
Pikespeak

 

[DL]

You might want to run chkdsk

 

[JS]

You need to check to see if there is a specific sub-process or application
that may
be taking all the CPU resources and slowing down your PC.

To do this try Process Explorer:
http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx

Once you have Process Explorer installed and running:
In the taskbar select View and check 'Show Process Tree' and 'Show Lower
Pane' options.
Then expand the process named 'Explorer' (click on the + sign)
In the column on the left named 'CPU', look for any high CPU usage.
Next click on the CPU column to sort the processes by %CPU usage (Highest to
Lowest).
Then click on the process that's using most or all the CPU % to highlight
it,
Now that it's highlighted, right click and from the options listed select:
Search Online
This should display what out there on the web about that process.
You can also double click on any process to open up a more detailed
'Properties' window.

Note: some entries like Explorer and System/Services may need to be expanded
to show the detail,
(sub processes), in this case click on the + located to the left of the
entry.

JS

 

[PA Bear]

Run the Norton Removal Tool & things should improve with every boot:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

 

[pikespeak]

LOL!

I just did the Norton Removal Tool and removed everything.

The mouse cursor is still pausing a bit--but not too bad...knock on wood.

What should be done about that "shell.32.dll has changed" bit?

Thanks for your help!

 

[Doug W.]

Just to be safe...clean your mouse...it may have a bit of crud
in it.
-

 

[PA Bear]

See
http://forum.grisoft.cz/freeforum/s...=30,match_forum=ALL,body=1,author=1,subject=1

 

[PA Bear]

<QP>
Similar problems and solutions
You may receive a similar error message that references Shell32.dll when you
run AVG Anti-Virus Control Center from Grisoft, Inc. This problem occurs if
you are also running BricoPack Vista Inspirat from CrystalXP. To resolve
this problem, uninstall BricoPack Vista Inspirat.
</QP>
http://support.microsoft.com/kb/935448/