Chicken said:
After finally removing Total PC Defender..I have icons on desktop but when I
click windows cannot find file. Same with using start..Have I deleted
something maybe? Can only use computer off line..will not connect to
internet...
Here are a few things to try for the failed internet connection:
Open Internet Options, Connections tab, click "Lan Settings" button,
deselect all.
Flush DNS
Click Start, Run, type CMD and click the [OK] button. Type each of the
following:
IPConfig /FlushDNS [Press Enter key]
ipconfig /release [Press Enter key]
ipconfig /renew [Press Enter key]
ipconfig /registerdns [Press Enter key]
NETSH
Click Start, Run, type CMD and click the [OK] button. Type the following:
netsh winsock reset
Press Enter key
Restart the system
You can also try this software download from a working machine:
LSP-Fix
http://www.cexx.org/lspfix.htm
But for the programs not opening, try these:
Burn BitDefender, or another program listed at the link below, to a CD
(using a working machine) and test the infected machine with it.
BitDefender also has a Rootkit checker on the Linux Desktop; run it if
you think that's the problem:
http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/
Download the executable rather than the .iso image, if one is available,
(though no .exe is available for BitDefender).
After the scan is run, if you elect to quarantine files, they're
quarantined to RAM and lost after you reboot. You'll need to copy any
quarantined files to the hard drive, a thumb drive or elsewhere before
exiting.
Then run these:
Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html