After applying SP1 my internet browsing was intermittant or very s

[jw]

I installed SP1 on my Vista Home Premium and started to have internet
problems. I started getting page could not be displayed errors or it would
take minutes for a page to download. I got errors in Yahoo mail that it was
taking too long to download. I also have an HP network printer and could not
get a print job to work. I uninstalled SP1 and everything returned to normal.
I anyone else out there having this problem? Anyone from MS know what could
be wrong?

 

[Mark L. Ferguson]

Often, after sp1 you will need to uninstall drivers, and reinstall them. You
probably need to do this with your Ethernet card or modem.
A device driver is not installed, or a hardware device does not function
correctly after you install Windows Vista Service Pack 1:
http://support.microsoft.com/?kbid=948187
--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
Mark L. Ferguson
..

 

[Paddy]

Often, after sp1 you will need to uninstall drivers, and reinstall
them. You probably need to do this with your Ethernet card or modem.
A device driver is not installed, or a hardware device does not
function correctly after you install Windows Vista Service Pack 1:
http://support.microsoft.com/?kbid=948187

Hmmmmm. I have a fairly new Acer laptop with Vista. I've been debating
whether or not to install SP1. This really makes me twitch nervously,
because:

(a) the laptop came pre-loaded with OS/software etc install files on a
separate partition with no CD/DVD install media. Thus, all I can do is a
restore back to original. Sounds like a dog chasing its tail if a glitch
occurs with drivers:
SP1 breaks it - recover back to original
SP1 breaks it - recover back to original.

(b) I have had sad issues in the past where Windows Update has updated
drivers, which broke the hardware concerned. Rolling back the driver or
downloading the manufacturer's driver fixed it. To let Windows update my
device drivers makes me very nervous indeed.

(c) I read this sentence in the KB948187:
A device driver is not installed, or a hardware device does not function
correctly after you install Windows Vista Service Pack 1
CAUSE
This issue occurs because Window Vista SP1 updates system files and some
device drivers to help improve device reliability.

So we have an update that " ..... updates system files and some device
drivers to help improve device reliability" by breaking the devices????

<Shaking head in wonderment>

There's something in the water in Redmond.

Paddy

 

[C.B.]

Hmmmmm. I have a fairly new Acer laptop with Vista. I've been debating
whether or not to install SP1. This really makes me twitch nervously,
because:

I haven't had any problems either before or after installing SP1.

(a) the laptop came pre-loaded with OS/software etc install files on a
separate partition with no CD/DVD install media. Thus, all I can do is a
restore back to original. Sounds like a dog chasing its tail if a glitch
occurs with drivers:
SP1 breaks it - recover back to original
SP1 breaks it - recover back to original.

I would never buy a computer from a company that did not include an
installation DVD. You get what you pay for. Nothing more and nothing less.
You chose to purchase your computer from Acer. Nobody forced you to do so.
There are computer vendors who do in fact care about their customers and
they provide an installation DVD or recovery DVD.

(b) I have had sad issues in the past where Windows Update has updated
drivers, which broke the hardware concerned. Rolling back the driver or
downloading the manufacturer's driver fixed it. To let Windows update my
device drivers makes me very nervous indeed.

I would never install a driver or driver update provided by Windows Update.
You apparently haven't learned your lesson about this issue. You continue to
install drivers or updated drivers from Windows Update. That is a choice you
have made.

(c) I read this sentence in the KB948187:
A device driver is not installed, or a hardware device does not function
correctly after you install Windows Vista Service Pack 1
CAUSE
This issue occurs because Window Vista SP1 updates system files and some
device drivers to help improve device reliability.

So we have an update that " ..... updates system files and some device
drivers to help improve device reliability" by breaking the devices????

No, it doesn't break the devices or the drivers. The fault lies with the
hardware vendor or driver vendor. Windows is protecting itself from bad
drivers. You should go to the driver vendor's website and reinstall the
drivers from there or search for an updated driver that is compatible with
Vista, again from the vendor's website, not Windows Update.

<Shaking head in wonderment>

You should be shaking your head in wonderment at yourself for doing the
things you have done in the manner you have chosen to do them. Your problems
are self-inflicted.
I am not defending Microsoft in any way. I am merely pointing out that you
made the decisions that have led to the problems you are experiencing. Place
the blame where it belongs.

There's something in the water in Redmond.

Could be. I don't know about that.

Paddy

C.B.

 

[Paddy]

I would never buy a computer from a company that did not include an
installation DVD.

I really think you have missed the point.

I would never install a driver or driver update provided by Windows
Update. You apparently haven't learned your lesson about this issue.
You continue to install drivers or updated drivers from Windows
Update. That is a choice you have made.

You missed the point. I don't install Windows Update drivers any more. I
had trouble with them once. THAT was the choice I made.

No, it doesn't break the devices or the drivers. The fault lies with
the hardware vendor or driver vendor. Windows is protecting itself
from bad drivers. You should go to the driver vendor's website and
reinstall the drivers from there or search for an updated driver that
is compatible with Vista, again from the vendor's website, not
Windows Update.

You missed the point. SP1 installs updated drivers from Windows Update.

You should be shaking your head in wonderment at yourself for doing
the things you have done in the manner you have chosen to do them.
Your problems are self-inflicted.

You missed the point. I don't install drivers from Windows Update. SP1
apparently does - the point of my post was my concern about Windows Update
drivers.

I am not defending Microsoft in any way. I am merely pointing out
that you made the decisions that have led to the problems you are
experiencing. Place the blame where it belongs.

You missed the point. My decision was to NOT install drivers from Windows
Update. It seems that SP1 will do so.

Place the blame where it belongs.

Indeed.

Please try to read and comprehend the point of NG posts before you respond
to them.

Paddy

 

[C.B.]

I really think you have missed the point.

I haven't missed anything. Here are your words exactly: "(a) the laptop
came pre-loaded with OS/software etc install files on a
separate partition with no CD/DVD install media. Thus, all I can do is a
restore back to original."

Don't complain about not being able to do a clean install if you buy a
system with no installation DVD. Again, I would never buy a computer from
ANY vendor not providing an installation DVD. If the time comes when no
installation DVDs are provided I'll build my own system and purchase a
retail full DVD and install the OS myself. I refuse to be saddled with a
computer that has an OS installed with only a recovery sector for
reinstallation. As a matter of fact, when I purchase my computers with the
OS preinstalled the very first thing I do is reformat the drive and
eliminate the recovery sector. I then do a clean reinstall. It eliminates
all the crapware. Also, what will you do when your drive is hosed and you
have no access to a recovery sector? When a computer vendor provides only a
recovery sector it tells me two things. The vendor is cheap. The vendor
doesn't care about its customers. I don't deal with this type of vendor.

You missed the point. I don't install Windows Update drivers any more. I
had trouble with them once. THAT was the choice I made.

Here are your words: "To let Windows update my
device drivers makes me very nervous indeed." It sure sounds to me like
you're ready to do it again. You could have stated "I refuse to let Windows
update my drivers again."

You missed the point. SP1 installs updated drivers from Windows Update.

No, I didn't miss the point. You should read again what I stated, which is
"You should go to the driver vendor's website and reinstall the
drivers from there or search for an updated driver that is compatible with
Vista, again from the vendor's website, not Windows Update." This is done
AFTER SP1. Notice the word "reinstall" and the words "vendor's website." You
can't "reinstall" the driver provided with SP1 unless and until you
"uninstall" or "delete" it. Sounds pretty clear to me.

You missed the point. I don't install drivers from Windows Update. SP1
apparently does - the point of my post was my concern about Windows Update
drivers.

Again, I didn't miss the point. You HAVE installed drivers from Windows
Update, and according to your post you did it on more than one occasion. How
many times do you have to do it before you learn? This is what you wrote:
"I have had sad issues in the past where Windows Update has updated
drivers, which broke the hardware concerned." Issues is plural. Drivers is
plural. If you don't learn the first time then you are actively
self-inflicting damage upon your system. If you didn't do this to yourself
then there would be no need for concern.

You missed the point. My decision was to NOT install drivers from
Windows
Update. It seems that SP1 will do so.

Yes it will, but only if you have incompatible or sloppy written drivers on
your system, which I do not. SP1 didn't change any of my drivers. In any
event, what's stopping you from identifying the badly written drivers,
downloading the correct or updated drivers, uninstalling or deleting the bad
drivers and then installing the updated drivers? Place the blame where it
belongs.

Indeed.

Yes, indeed. I agree with you, and I did.

Please try to read and comprehend the point of NG posts before you respond
to them.

I did read your post, and if you disagree with my assessments that is your
prerogative. If you want me to properly comprehend your post then you need
to properly write it. I can only assess your statements as they are composed
by you. Perhaps you should compose your post more carefully or adequately.
But then again, perhaps I should apologize for interpreting your words as
you wrote them. I'm sorry, but I'm from the old school where words have
meaning and I interpret them exactly as they are written. If my replies
offend you then please accept my apology.

Paddy

C.B.

 

[Paddy]

Here are your words: "To let Windows update my
device drivers makes me very nervous indeed." It sure sounds to me
like you're ready to do it again. You could have stated "I refuse to
let Windows update my drivers again."

<sigh>
I let Windows Update do it once. It stuffed up. I'm nervous about letting
it do it again. That means I don't want to let it do it again.

Issues is plural. Drivers is plural.

Yes. The ONE time I let Windows Update update drivers there were plural
drivers that stuffed up.

Yes it will, but only if you have incompatible or sloppy written
drivers on your system, which I do not. SP1 didn't change any of my
drivers. In any event, what's stopping you from identifying the badly
written drivers, downloading the correct or updated drivers,
uninstalling or deleting the bad drivers and then installing the
updated drivers?

Because currently, without SP1, the system works quite satisfactorily.
Ergo the drivers on my system aren't sloppy or badly written or bad drivers
or whatever else.

My concern, expressed in my first post in this thread, was prompted by MS
KB948187 which states, inter alia:
*************************
A device driver is not installed, or a hardware device does not function
correctly after you install Windows Vista Service Pack 1
CAUSE
This issue occurs because Window Vista SP1 updates system files and some
device drivers to help improve device reliability.
***************************

#Note the KB article operative phrase "Window Vista SP1 updates system files
and some device drivers ..."

I then commented thusly:
I said that because that is what the KB article says.

I then expressed concern about SP1 rendering drivers or devices inoperative,
which is what the KB article is about.

To summarise:
My Vista laptop sans SP1 is working fine. The drivers and devices are
working fine. The KB article says that SP1 may stuff up my drivers and
devices, in which case I would have to go through the hassles of identifying
the broken drivers and chasing them from the manufacturers.

Having had prior experience (on ONE occasion) with Windows Update stuffing
up PLURAL drivers, I am loathe to let SP1 anywhere near my laptop if it
means having Windows Update stuffing up my device drivers. (The KB article
does NOT suggest how to stop it doing so - it merely describes the hassles
required to fix the MS stuff-up).

Unless, of course, I can be satisfied that SP1 won't have the deleterious
effects to which the KB article refers, and indeed which prompted the issue
of the KB article.

I'm sorry if you have trouble understanding Australian English.

Paddy

 

[Paddy]

I let Windows Update do it once. It stuffed up. I'm nervous about
letting it do it again. That means I don't want to let it do it
again.

Reading back through the thread I realise that did NOT say that the Windows
Update that stuffed up drivers was on the XP desktop machine. Took me hours
to fix the mess. After that I set to auto-update only critical updates.

Paddy

 

[occam]

Hmmmmm. I have a fairly new Acer laptop with Vista. I've been debating
whether or not to install SP1. This really makes me twitch nervously,
because:

(a) the laptop came pre-loaded with OS/software etc install files on a
separate partition with no CD/DVD install media. Thus, all I can do is a
restore back to original. Sounds like a dog chasing its tail if a glitch
occurs with drivers:
SP1 breaks it - recover back to original
SP1 breaks it - recover back to original.

Paddy - I bought an Acer laptop also (Travelmate 6292)- and yes, I have
the same gripe also - no CD/DVD (although the salesman assured me that
on first bootup, I would be given the option to burn a Vista install CD).
So, 'Nerver Acer Again'.

However, there are a lot of backup programs (including Vistas veruy own)
http://vistasupport.mvps.org/complete_pc_backup.htm

which allow you to backup the complete image in case of disaster.

(b) I have had sad issues in the past where Windows Update has updated
drivers, which broke the hardware concerned. Rolling back the driver or
downloading the manufacturer's driver fixed it. To let Windows update my
device drivers makes me very nervous indeed.

Did you try WU - and were you offered SP1? I wasn't, at first. I had to
update the UPEK driver (fingerprint security device) - then the offer of
SP1 came through. I got the update NOT from Microsoft but from UPEK
site direct (never trust those "tossers" in Redmond)



Make sure you go to the page below, and check all the drivers in 'Cause
5'. http://support.microsoft.com/?kbid=948343

After you have been offered SP1, take it.

Make sure, before you start install of SP1:
1- to disable any security (antivirus, spyware) software before you
start the update
2- make a complete image backup of your existing PC.




Hope it goes well.

 

[Paddy]

Paddy - I bought an Acer laptop also (Travelmate 6292)- and yes, I
have the same gripe also - no CD/DVD (although the salesman assured
me that on first bootup, I would be given the option to burn a Vista
install CD). So, 'Nerver Acer Again'.

However, there are a lot of backup programs (including Vistas veruy
own) http://vistasupport.mvps.org/complete_pc_backup.htm

which allow you to backup the complete image in case of disaster.

Yes - Acer's eRecovery offers to burn four DVDs:

Factory Default
User Backup
Current System Configuration
Driver & Application Backup

You can also do routine full image backups or just changes since last
backup.

However, I would prefer real discs of the software. I don't blame Acer (and
other OEMs) as much as Microsoft for allowing OEMs to NOT provide physical
media.

Did you try WU - and were you offered SP1? I wasn't, at first. I had
to update the UPEK driver (fingerprint security device) - then the
offer of SP1 came through. I got the update NOT from Microsoft but
from UPEK site direct (never trust those "tossers" in Redmond)

Make sure you go to the page below, and check all the drivers in
'Cause 5'. http://support.microsoft.com/?kbid=948343

After you have been offered SP1, take it.

Make sure, before you start install of SP1:
1- to disable any security (antivirus, spyware) software before you
start the update
2- make a complete image backup of your existing PC.

Thanks

Paddy

 

[Paddy]

Make sure, before you start install of SP1:
1- to disable any security (antivirus, spyware) software before you
start the update
2- make a complete image backup of your existing PC.

Bit the bullet. Did a full backup, plus burned images of C: and D: drives.
Then installed SP1 with Kaspersky security disabled. (that made me twitch,
but I comforted myself that I was behind a hardware router).

All went well.

One curiosity - when I restarted Kaspersky ISS. It repeatedly (and
understandably) reported that SVCHOST and IEXPLORE had changed - clicked
"Allow" each time, but it kept alternating between the two alerts, showing
the same Process ID each time. Seems to have settled down, now.

Paddy

 

[Guest]

If I Were You, I Would Not Trust Any Kind Of Russian Anti-Virus Software
(Remember The Cold War? It Still Exists!), Just FYI. I Would Instead
Recommend The Check Republic's Avast 4.8 Home Edition, Just FYI.

 

[occam]

Bit the bullet. Did a full backup, plus burned images of C: and D: drives.
Then installed SP1 with Kaspersky security disabled. (that made me twitch,
but I comforted myself that I was behind a hardware router).

All went well.

One curiosity - when I restarted Kaspersky ISS. It repeatedly (and
understandably) reported that SVCHOST and IEXPLORE had changed - clicked
"Allow" each time, but it kept alternating between the two alerts, showing
the same Process ID each time. Seems to have settled down, now.

Glad to hear it went well. If you had not switched Kaskersky off, you
would have had a worse experience. The SP1 install would have stalled at
the third stage (after reboot). Read more in the thread:

(seach for topic "SP1 install - stuck on stage 3 of 3 -'Do not turn off
your computer' for over an hour"

And yes - I remember having to 'allow' svchost a couple of times.