G
Guest
Please help!! After hours on tech support between HP, Microsoft, back to HP,
I am about to cry! I am stuck in the supportless warranty void and tech
support wants to charge me for help!
I have discovered a problem trying to download software to vista- my
experience is this:
Downloading software, choosing save to desktop, the file will not download-
watching the desktop you see the icon appear, then immediately disappear.
Tech support had me create a new user with admin rights and try to download
the software- same problem.
When trying to save directly to C drive it tells me the account is not the
administrator- in ANY account.
May be helpful to note that I was able to download when in safe mode with
networking capability...
I am about to cry! I am stuck in the supportless warranty void and tech
support wants to charge me for help!
I have discovered a problem trying to download software to vista- my
experience is this:
Downloading software, choosing save to desktop, the file will not download-
watching the desktop you see the icon appear, then immediately disappear.
Tech support had me create a new user with admin rights and try to download
the software- same problem.
When trying to save directly to C drive it tells me the account is not the
administrator- in ANY account.
May be helpful to note that I was able to download when in safe mode with
networking capability...