Administration password

[Guest]

I had someone to set up my computer and I am a new users. I had no problems
with theAdministrator password until I made a pass word for my mother. If I
can delete my mother password it should allow me to go foward I guess? What
do I do? ANY one with suggestions and patience please help me? Thanking
yall in advace HELP ... Even if I purchace a password recovery plan I do not
know how to install or what ever it would take for me to recover the password?
--

 

[Ronnie Vernon MVP]

Douglas

Do you have your own Administrator account?

If so, you can simply log on with your admin account and go to Control
Panel/User Accounts, select your Mothers account and remove the password.

 

[Guest]

Ronnie;
Thanks for your suggestion; however I don't have and don't know what my
password is? When I purchased this computer I had the company to set it up
and did not know I was to ask for my Administration password? Should you have
any more suggestions please let me know. I inquire today and I can have
everything taken off and reinstalled for $89.00. I would need someone to do
this for me because I do not know how to. Thanks again!
Douglas

 

[Ronnie Vernon MVP]

Douglas

I would go back to the company where you purchased the computer, I have
never heard of a PC builder who puts a password on any account and then does
not make sure the end user has that password. I certainly would not pay to
have the system fixed?

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Ronnie;
Thanks for your suggestion; however I don't have and don't know what my
password is? When I purchased this computer I had the company to set it
up
and did not know I was to ask for my Administration password? Should you
have
any more suggestions please let me know. I inquire today and I can have
everything taken off and reinstalled for $89.00. I would need someone to
do
this for me because I do not know how to. Thanks again!
Douglas