Addressing email in OL 2002 is a NIGHTMARE! -- WHY?

S

Scot

Using OL 2002
When trying to address email by clicking "To," how do I see which of the
entries for the person is the correct address I want to use? Many people
have a personal address and a business address, and one or two fax numbers
as well.

When trying to address outgoing email I do this:
1. click "To".
2. The OL Addressbook opens
3. I enter the person's name
4. I see two to six enteries for the person
5. I have no idea which entries are email or fax -- WHY?

In OL 98 each entry displayed "E-mail 1," or "E-mail 2," or "Fax 1" etc. In
2002 there is no such designation unless we scroll each entry far enough to
the right to discover if it's an E-mail address or a Fax number. Why would
the Microsoft programmers make it so bloody difficult to see the addresses?
Yes, I tried shifting the width of the address book columns but they return
to their default position on the next launch of OL.

If anyone at Microsoft is listening, this makes sense:

1. Make the address book window large enough that we can see the relevant
info, or at least make the window flexible so we can make it larger.

2. ...or...Add a column to the far left containing a symbol that tells us
info, such as E1, E2, E3, F1, F2, F3. This option is the least desirable
because we still won't be able to actually see the address to be sure we're
choosing the correct one.

If there is a way to rectify the problem I'm having, and I've simply
overlooked it, please tell me. I'm going nuts with this nonsensical quirk.
I'm boggled as to why anyone would make a change to a program that would
render it more difficult and cumbersome to use.
 

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