address too long error, hotfix 329919

G

Guest

After getting this error message:

"The web folder address Internet Explorer was given is too long. Please use
a shorter address"

we've used the hotfix Q329919 (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;329919) to fix it.
However, the hotfix we have won't install on recent XP (sp2) machines, or
2003 server. Also, if a fixed XP machine gets upgraded to SP2, the hotfix
seems to get overwritten and the error returns, and the hotfix won't then
re-apply.

The KB article implies that the problem should be fixed in 2003 (and
presumably XP sp2) - but we still get the error in both.

Anyone know if there is an update to this hotfix or why the problem seems to
still happen on 2003 ?
 
P

PA Bear

Are all machines fully up-to-date at Windows Update?

What version of IEPEERS.DLL are running on the problem machines?
 
G

Guest

Yes, fully up to date XP pro and 2003

XP machine iepeers.dll is: 6.0.2900.2627

2003 machine is: 6.0.3790.1830

If we test a machine starting from retail (msdn) XP pro SP1, we can apply
the hotfix and the error doesn't happen. Then after updating to SP2 + other
windows update, the error is back. Also, on IE6 help->about it lists the
hotfix at the SP1 stage, ie. it says "SP1; Q329919", then after updating
that line is changed to "SP2" - no hotfix listed. Also, the hotfix will not
then apply (wrong ie version) and won't apply at all on 2003.

ray
 
P

PA Bear

Fowarded to WinXP General, WinXP Setup and Server General NGs for wider
exposure. IE5 NG removed.
 
P

Peter Foldes

2003 machine is: 6.0.3790.1830 as mine

I also found this same kb did the exact same for me. I finally got it to install as a last resort and after losing some hair by going to Safe mode and doing it in there. I have no idea what is causing this and I was not about to test and find out as this is a production machine and cannot afford down time.
 

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