Error installing Hotfix 126323 from KB 885843

[Gary]

I am attempting to install Hotfix 126843 relating to KB 885843 which is
precisely the problem that I am having. I have an XP SP2 system and am
unable to upgrade to SP3 completely due to some incompatibilities with SAP.
Unfortunately when i try to install the Hotfix I get the following error:

"The installation cannot continue because the following packages might not
be valid:

SP3 UEER c:\windows\system32\dllcache\shell32.dll 6.0.2900.3241

SP3_UEER c:\windows\system32\shell32.dll
6.0.2900.3241

Reinstall the packages listed above and then install KB 885843.





Does anyone have any idea what i have to do here to get this hotfix installed?

Thanks very much for any help!

Gary

 

[Andrew E.]

If the fix fails,try contacting support
at:http://support.microsoft.com/kb/885843
The link is listed for problems only related to 885843 hotfix.

 

[George Yin]

Hello,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know. I am glad to be of assistance.

Sincerely,
George Yin
Microsoft Online Support
Microsoft Global Technical Support Center

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