It is not unusual for the Outlook Address Book to “lose track†of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.
More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
MKSun said:
Outlook 2003 SP2. I've been hotsyncing with my Treo for over a year. Nto
sure what happened. I'll try the search. Thanks,
Russ Valentine said:
No question has been answered more frequently here than this one. The
answer
requires that you provide some actual information such as your Outlook
version and the steps you used to corrupt your Address Book Service.
Search
this group for a reply that matches your situation.
--
Russ Valentine
[MVP-Outlook]
EMail messages do not link to my address book.
In a message (new, fwd), when I click on the TO/CC button, I get an
error
message: "The address list could not be displayed. The Contacts folder
assoc
w/this addr list could not be opened..." I click OK and get dialogue
box
"Select names". Top right has drop down, "Show Names from the: Outlook
address book (NO ENTRIES IN THIS ADDRESSBOOK, 1st subfolder "Contacts"
(SAME
ERROR MESSAGE AS ABOVE), 2nd subfolder (SHOWS MY CONTACTS), Personal
Address
Book (BLANK).
