Address book "remembers" old email addresses

[smackedass]

Hello,

My boss uses Outlook, I think 2002. In the past few years, I have had 3
different email addresses. Within my boss' address book, I have kept my own
content current, i.e., revised my own email address and removed the old
addresses.

However, when my boss goes to send me email, and begins to type in my name,
the "Send to" line begins to auto-populate with an older email address.

Is there any way to remedy this? It's a bit maddening when she sends an
email to me, but it doesn't arrive; to make matters worse, she doesn't even
receive an "Undeliverable" reply. I don't want to edit the Registry if I
don't have to, but will, if I must.

Any responses would be much appreciated.

Thank you,

smackedass

 

[Lanwench [MVP - Exchange]]

In

Hello,

My boss uses Outlook, I think 2002. In the past few years, I have
had 3 different email addresses. Within my boss' address book, I
have kept my own content current, i.e., revised my own email address
and removed the old addresses.

However, when my boss goes to send me email, and begins to type in my
name, the "Send to" line begins to auto-populate with an older email
address.
Is there any way to remedy this? It's a bit maddening when she sends
an email to me, but it doesn't arrive; to make matters worse, she
doesn't even receive an "Undeliverable" reply. I don't want to edit
the Registry if I don't have to, but will, if I must.

Any responses would be much appreciated.

Thank you,

smackedass

This has nothing to do with the address book - it's Outlook's autocomplete,
which is entirely independent of any address book. It remembers addresses
you've entered (and addresses you've received mail from). When she sees the
old/bad address pop up, she needs to select it with the arrow keys on the
keyboard, and then press the DEL key.

Or, you can delete her entire autocomplete cache - it's a single .NK2 file
in her profile folder. But that might be too much of a brute force approach.

 

[smackedass]

Thank you. That makes sense, I guess.

sa

 

[Lanwench [MVP - Exchange]]

In

Thank you. That makes sense, I guess.

sa

You're welcome.

 

[Brian Tillman]

Lanwench [MVP - Exchange]

It remembers addresses you've entered (and addresses you've received
mail from).

Surely not the latter. True?

 

[Lanwench [MVP - Exchange]]

In

Lanwench [MVP - Exchange]

It remembers addresses you've entered (and addresses you've received
mail from).

Surely not the latter. True?

I am pretty sure I've seen addresses I have never sent mail to, pop up in
there.
So yeah....or it's gremlins.