Address Book and Contatcs gone after upgrade to Outlook 2010 on new PC

E

Eurofeeds

I have started setting up a new PC and installed Outlook 2010. I opened a
..pst file that I had saved from my last PC. All the emails were there in the
inbox etc, but the address book and contacts (not sure of the difference)
were empty.

Can I get them back?
 
G

Gordon

Eurofeeds said:
I have started setting up a new PC and installed Outlook 2010. I opened a
.pst file that I had saved from my last PC. All the emails were there in
the inbox etc, but the address book and contacts (not sure of the
difference) were empty.

Can I get them back?

Firstly the Addressbook is purely a view of your contacts folder - it's not
a separate entity.
Secondly, the pst file DOES contain Contacts so when you click on the
Contacts link in the navigation pane , do you see TWO "contacts" items in
the folder pane?
 
E

Eurofeeds

When I click on contacts I get pane to the right that says 'There are no
items to show in this view, double click here to create a new contact'
 
G

Gordon

Eurofeeds said:
When I click on contacts I get pane to the right that says 'There are no
items to show in this view, double click here to create a new contact'

But in the L/Hand pane where you click on "Contacts" are there not TWO
"contacts"? (One might say "Contacts" and the other might say "My Contacts"
for example...)
 
J

Jethro Pull

But in the L/Hand pane where you click on "Contacts" are there not TWO
"contacts"? (One might say "Contacts" and the other might say "My
Contacts" for example...)
This is an ongoing problem I have been having with OL 2007 for 18 months
now. I've tried every fix suggested here several times and nothing
works. I saw a comment from one of the MVP's that this is a bug in the
program.

Now it shows up in 2010 and I'm actively looking for an alternative mail
reader ... other than online.
 
E

Eurofeeds

In the left hand pane there:

Inbox
Drafts
Sent Items
Delteted Items
Junk mail
Outbox
RSS Feeds
Sear Folders


and at the bottom:
Mail
Calendar
Contacts (empty)
Tasks
 
E

Eurofeeds

Jethro Pull said:
This is an ongoing problem I have been having with OL 2007 for 18 months
now. I've tried every fix suggested here several times and nothing works.
I saw a comment from one of the MVP's that this is a bug in the program.

Now it shows up in 2010 and I'm actively looking for an alternative mail
reader ... other than online.


I recall having this before, and found the posts about it. It suggested
control 6 to get a view of the contacts folder back, and that worked in the
past, but this time although it produced a contacts folder, it was empty.
 
H

Hal

Just so you know and I bet that I am not the only one - I am following
all of this also and saving the usenet posts to a folder on my
personal computer - so Thanks to all that are dirving this

Hal
 

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