Add or Remove Programs Error

[Guest]

Ever since I installed the McAfee Internet Security Suite (6.0), I can't
uninstall ANY programs. I receive an error message that says the Windows
Installer Service could not be accessed. Is there a way to reinstall missing
Windows files? Does anyone have any tips on McAfee for once I am back up and
running? Thanks!

 

[Ramesh [MVP]]

Racheal,

"The Windows Installer Service Could Not Be Accessed" Error Message When You
Install Microsoft Plus! for Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315353

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


Ever since I installed the McAfee Internet Security Suite (6.0), I can't
uninstall ANY programs. I receive an error message that says the Windows
Installer Service could not be accessed. Is there a way to reinstall
missing
Windows files? Does anyone have any tips on McAfee for once I am back up
and
running? Thanks!

 

[Guest]

when i installed Mcafee, then tried to go to add/remove programs, it said the
administrator restricted it, but i am the administrator

 

[Ramesh, MS-MVP]

NoAddRemovePrograms & NoControlPanel policies can cause this. If for a
stand-alone system, open Regedit and navigate to these paths:

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Uninstall
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Uninstall

Delete "NoAddRemovePrograms" value in the right-pane.

Then, navigate to these paths:

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Delete "NoControlPanel" value in the right-pane.

Always backup the registry when modifying.
http://windowsxp.mvps.org/registry.htm

HKCU refers to HKEY_CURRENT_USER
HKLM refers to HKEY_LOCAL_MACHINE