Hi Best,
Thanks for your prompt reply and let us know you have found the root cause.
If you have any other questions, please feel free to contact us.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: ActiveX does not popup
| thread-index: Ace0sMGOH3gviz05Sy+OERCl9/Q9kw==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?= <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: Re: ActiveX does not popup
| Date: Fri, 22 Jun 2007 02:36:05 -0700
| Lines: 313
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windowsxp.general
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:93488
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Ken
|
| I think we found the solution to this problem. We installed "Crystal
Report
| 9.0" software and this seems to have addressed it.
|
| Many thanks thanks for your support and I shall also thank Mark.
|
| Regards
|
| Best
|
| ""Ken Zhao [MSFT]"" wrote:
|
| > Hi Best,
| >
| > At this moment, I'd like to suggest you first reset all IE settings to
the
| > defaults as below:
| >
| > 1. Delete the cookies
| > 1) Click Start, click Search and click For Files or Folders
| > 2) Type "Cookies" (without the quotation marks) and click Search Now
| > 3) Delete files in the cookie directory
| >
| > 2. Delete all the temporary files
| > 1) Open Internet Explorer
| > 2) Click Tools, click Internet Options and click Delete Files button in
the
| > General tab
| >
| > 3. Delete the downloaded objects
| > 1) Open Internet Explorer
| > 2) Click Tools, click Internet Options and click settings button in the
| > General tab.
| > 3) Press View Objects.
| > 4) Remove all the Objects there.
| >
| > 4. Remove the Plug-Ins in Internet Explorer
| > 1) Close all the Internet Explorer windows.
| > 2) Open a Windows Explorer window by right Click My Computer and choose
| > Explore.
| > 3) Locate the following folder:
| > C:\Program Files\Internet Explorer\PLUGINS
| > 4) Remove all the files in this folder.
| > Note: You may also move them to another folder.
| >
| > 5. Delete SoftwareDistribution folder
| > 1) Stop Automatic Updates service.
| > a. Click Start, click Run, type services.msc.
| > b. In the right pane, stop the Automatic Updates service.
| > 2) Delete C:\Windows\SoftwareDistribution folder.
| > 3) Test the issue again.
| >
| > 6. Reset all settings of Internet Explorer
| > 1) Under the General tab, click Clear history button.
| > 2) Under the Security tab, click Default Level button.
| > 3) Under the Content tab. Under Content Advisor the button default is
| > "Enable..."
| > Click on "Clear SSL" under Certificates, and click on "OK."
| > 4) Under "Local Area Network (LAN) settings" click on the "LAN
Settings..."
| > button - remove all checkmarks and settings unless actually required to
use
| > a proxy and close the window
| > 5) Under the Programs tab, click Reset Web Settings.
| > 6) Under the Advanced tab, click Restore Defaults button.
| > Under Browsing put a checkmark into or remove the checkmark from
"Enable
| > third-party browser extensions (requires restart)".
| > 7) Click on "Apply", then "OK"
| > 8) Close Internet Explorer and restart the computer.
| >
| > 7. Disable all third party Add-ons
| > 1) Open Internet Explorer.
| > 2) Click Tools to select Manage Add-ons.
| > 3) Disable all third party Add-ons.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! -
www.microsoft.com/security
<
http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| >
| >
| > --------------------
| > | Thread-Topic: ActiveX does not popup
| > | thread-index: Ace0n27d89/bdlsiQEG1xK6L0vx+hw==
| > | X-WBNR-Posting-Host: 207.46.192.207
| > | From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?= <
[email protected]>
| > | References: <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > | Subject: Re: ActiveX does not popup
| > | Date: Fri, 22 Jun 2007 00:32:05 -0700
| > | Lines: 193
| > | Message-ID: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | Newsgroups: microsoft.public.windowsxp.general
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:93480
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | The situation is that none of us, except one, is able to access the
web
| > | application whithout installing the ActiveX popup which is refusing
to
| > turn
| > | up. The KB 909738 that Mark referred me to did not help.
| > |
| > | If I log a call with Microsoft, would this be resolved ?
| > |
| > | Thanks
| > |
| > |
| > |
| > | ""Ken Zhao [MSFT]"" wrote:
| > |
| > | > Hi Best,
| > | >
| > | > Thanks for your response and let us know your situation.
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | >
| > | > Microsoft Online Support
| > | > Microsoft Global Technical Support Center
| > | >
| > | > Get Secure! -
www.microsoft.com/security
| > <
http://www.microsoft.com/security>
| > | > ====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > ====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: ActiveX does not popup
| > | > | thread-index: Ace0FxQ1BJXG49YiQJ+O1GdYDSwjIw==
| > | > | X-WBNR-Posting-Host: 207.46.19.197
| > | > | From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?=
<
[email protected]>
| > | > | References: <
[email protected]>
| > | > <
[email protected]>
| > | > <
[email protected]>
| > | > | Subject: Re: ActiveX does not popup
| > | > | Date: Thu, 21 Jun 2007 08:16:01 -0700
| > | > | Lines: 115
| > | > | Message-ID: <
[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windowsxp.general:93237
| > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > | Thanks to both of you.
| > | > |
| > | > | I tested on brand new machine with only SP2 on it (the security
| > update
| > | > | 896688 (MS05-052) was not installed). The ActiveX popup did not
| > popup.
| > | > The
| > | > | strange thing is that one user has on his computer the security
| > update
| > | > 896688
| > | > | and the popup appears without any problem which then allow him to
| > access
| > | > the
| > | > | web application.
| > | > |
| > | > | Thanks
| > | > |
| > | > | Best
| > | > |
| > | > |
| > | > | ""Ken Zhao [MSFT]"" wrote:
| > | > |
| > | > | > Hello Best,
| > | > | >
| > | > | > Thank you for using newsgroup!
| > | > | >
| > | > | > At this moment, I'd like to thanks Mark for his kindly and
great
| > | > | > information sharing. You may try his suggestions that may
address
| > your
| > | > | > issue.
| > | > | >
| > | > | > Thanks & Regards,
| > | > | >
| > | > | > Ken Zhao
| > | > | >
| > | > | > Microsoft Online Support
| > | > | > Microsoft Global Technical Support Center
| > | > | >
| > | > | > Get Secure! -
www.microsoft.com/security
| > | > <
http://www.microsoft.com/security>
| > | > | > ====================================================
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > that others may learn and benefit from your issue.
| > | > | > ====================================================
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | >
| > | > | >
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | Reply-To: "Mark F." <
[email protected]>
| > | > | > | From: "Mark F." <
[email protected]>
| > | > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | > | References:
<
[email protected]>
| > | > | > | Subject: Re: ActiveX does not popup
| > | > | > | Date: Wed, 20 Jun 2007 19:48:34 -0500
| > | > | > | X-Priority: 3
| > | > | > | X-MSMail-Priority: Normal
| > | > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
| > | > | > | X-RFC2646: Format=Flowed; Original
| > | > | > | X-Antivirus: avast! (VPS 000751-1, 06/20/2007), Outbound
message
| > | > | > | X-Antivirus-Status: Not-Tested
| > | > | > | Lines: 40
| > | > | > | Message-ID: <
[email protected]>
| > | > | > | Organization: Road Runner High Speed Online
http://www.rr.com
| > | > | > | X-Complaints-To: (e-mail address removed)
| > | > | > | Path:
| > | > | >
| > | >
| >
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!
| > | > | >
| > | >
| >
msrn-in!newshub.sdsu.edu!nx01.iad01.newshosting.com!newshosting.com!post01.i
| > | > | > ad01!roadrunner.com!not-for-mail
| > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windowsxp.general:93040
| > | > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > | > |
| > | > | > |
| > | > | > | | > | > | > | > Hi All
| > | > | > | >
| > | > | > | > ActiveX does not pop up when trying to open a Sieble web
| > | > application.
| > | > | > The
| > | > | > | > ActiveX needs to be installed befor this web application
can be
| > | > opened.
| > | > | > | > Of
| > | > | > | > course, the pop-up blocker is off and the downloads +
ActiveX
| > in
| > | > | > Security
| > | > | > | > tab
| > | > | > | > of the Internet Options are enabled.
| > | > | > | >
| > | > | > | > The thing is that we have only one user who is able to open
the
| > web
| > | > | > | > application and this is because he only installed the
security
| > | > updates
| > | > | > | > from
| > | > | > | > Microsoft. But the rest who have the system up to date
with
| > the
| > | > | > Microsoft
| > | > | > | > updates are experiencing this issue.
| > | > | > | >
| > | > | > | > Can you help please ?
| > | > | > | >
| > | > | > | > Thanks
| > | > | > | >
| > | > | > | > Best
| > | > | > |
| > | > | > | This may be related to your problem. See WORKAROUND link.
| > | > | > |
http://support.microsoft.com/kb/909738/
| > | > | > |
| > | > | > | There have been numerous security updates regarding ActiveX
| > objects.
| > | > Make
| > | > | > | sure that you create a restore point before you change the
| > registry.
| > | > | > |
| > | > | > | Another thing to try is do a search in the registry for the
| > ActiveX
| > | > | > control.
| > | > | > | For example: mcsclrpnl.ocx or .dll. If the library or
ActiveX
| > object
|
