acrobat, PIP and wmp

[Brandon]

Jason-

The scan ran okay.....
see prior post --> "acrobat, pip, real player dont
work. "Brandon" May 18 2004 8:13AM"

We found the following:
Under "Display Properties", the "Settings" tab, the "Color
quality" was set to 256 colors.

When we changed this to "Highest (32 bit)", the problems
went immediately away. Acrobat, PIP and WMP all worked.

Now.....if the PC sits for several hours, the problem
returns. The problem seems to dis-appear after several
attempts to open one of the programs or by re-booting the
pc.

What is going on here? I there some setting in still need
to fiddle with, like when the pc is not being used??

 

[Jason Hall [MSFT]]

--------------------

Content-Class: urn:content-classes:message
From: "Brandon" <[email protected]>
Sender: "Brandon" <[email protected]>
Subject: acrobat, PIP and wmp
Date: Tue, 25 May 2004 07:44:38 -0700

Jason-

The scan ran okay.....
see prior post --> "acrobat, pip, real player dont
work. "Brandon" May 18 2004 8:13AM"

We found the following:
Under "Display Properties", the "Settings" tab, the "Color
quality" was set to 256 colors.

When we changed this to "Highest (32 bit)", the problems
went immediately away. Acrobat, PIP and WMP all worked.

Now.....if the PC sits for several hours, the problem
returns. The problem seems to dis-appear after several
attempts to open one of the programs or by re-booting the
pc.

What is going on here? I there some setting in still need
to fiddle with, like when the pc is not being used??

---------------------

I am not sure what the cause of this issue is. There must be something
happening in the "several hours" that causes the problem to re-appear.


--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
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originated.

 

[Guest]

Any suggestions? Try another forum or anything else?

 

[Jason Hall [MSFT]]

--------------------

Sender: <[email protected]>
Subject: RE: acrobat, PIP and wmp
Date: Tue, 25 May 2004 11:20:35 -0700

Any suggestions? Try another forum or anything else?

---------------------

I am not really sure what you can do short of debugging
You might want to try running Filemon and Regmon from www.sysinternals.com
to see if you can find anything useful



--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.