acquiring a network address

G

Guest

please could someone help

When i try to enable the LAN connection, in the status bar it says acquiring
a network address, which goes on for about 40s. then a message pops up which
says their is limited or no connectivity. I go to the details and it says
that this computer was not assigned a network address. When i click repair it
says renewing IP address but then says it can't renew it.

Please help
bill
 
C

Chuck

please could someone help

When i try to enable the LAN connection, in the status bar it says acquiring
a network address, which goes on for about 40s. then a message pops up which
says their is limited or no connectivity. I go to the details and it says
that this computer was not assigned a network address. When i click repair it
says renewing IP address but then says it can't renew it.

Please help
bill

Bill,

Either:
1) The DHCP server on your LAN is not working;
2) You have no physical connectivity to the DHCP server;
3) You have no logical connectivity to the DHCP sever.

For #1, check the log on the server (NAT router?). See if any errors are
indicated.

For #2, can you swap cable / router port with another computer (assuming this is
a wired LAN).

For #3, check your LSP / Winsock.
http://support.microsoft.com/?id=318584
http://support.microsoft.com/?id=811259

If XP SP2, Start - Run - "cmd". Type "netsh winsock reset catalog" into the
command window.

Give LSP-Fix <http://www.cexx.org/lspfix.htm>, WinsockFix
<http://www.tacktech.com/display.cfm?ttid=257>, or WinsockXPFix
<http://www.spychecker.com/program/winsockxpfix.html> a shot.

If no help yet, reset TCP/IP.
http://support.microsoft.com/?id=299357

Start - Run - "cmd". Type "netsh int ip reset c:\netsh.txt" into the command
window.

If no help yet, describe your LAN with a bit of detail. What computers (OS
name, version, and SP level)? What router (make and model)? Any other detail
you can think of.
 
G

Guest

hey chuck
thanks alot 4 replying
i havent been able to try those things u told me to do because right now my
computers stuffed.

when i start up the computer the windows loading screen cums up and then
after that the screen goes black and stays black instead of goin to the users
log in screen. i tried to put the hard drive on this computer(the one im
typing the message now on) as a slave harddrive but its said theres an
error.so is the actual hard drive faulty or is there a virus? sori to change
the network topic.

Sori but im not to clued up about networking terms. what is DHCP,a router,
and a nat router?
Sum things that might help you: Its a wired LAN connection on a XP sp2
computer.im connecting to a 98 computer but i know the problem is not the 98
computer. Both of the network lights cum on at the back of the computer.

before i submitted this thread i saw another one that had an network address
problem. It said download winsockfix, i did but it never worked.

pls reply
bill
 
C

Chuck

hey chuck
thanks alot 4 replying
i havent been able to try those things u told me to do because right now my
computers stuffed.

when i start up the computer the windows loading screen cums up and then
after that the screen goes black and stays black instead of goin to the users
log in screen. i tried to put the hard drive on this computer(the one im
typing the message now on) as a slave harddrive but its said theres an
error.so is the actual hard drive faulty or is there a virus? sori to change
the network topic.

Sori but im not to clued up about networking terms. what is DHCP,a router,
and a nat router?
Sum things that might help you: Its a wired LAN connection on a XP sp2
computer.im connecting to a 98 computer but i know the problem is not the 98
computer. Both of the network lights cum on at the back of the computer.

before i submitted this thread i saw another one that had an network address
problem. It said download winsockfix, i did but it never worked.

pls reply
bill

Bill,

You're trying to connect two computers for file sharing. Normal connectivity
for file sharing requires an identity called an "IP address". On most LANs
(networks with computers connected to each other in a familial relationship),
you have a DHCP server whose job is to assign an ip address to each computer.

You have a small LAN (2 computers connected to each other by cross-over cable),
so each computer has to act as its own DHCP server, and auto assign an ip
address.
http://support.microsoft.com/?id=220874

Microsoft decided that, starting with XP SP2, they would advise anybody with a
computer asking for an ip address, by the "limited or no connectivity" message,
that no DHCP server is available. Good intentions, bad detail. Typical M$.

On a typical LAN, with a DHCP server available, each computer HAS to connect to
the DHCP server for an ip address, or you get confusion. If a computer has
network software problems that WinsockFix can resolve, this error will come up
also.

In your case, you don't have a DHCP server. You just have to ignore the
message. Or manually assign fixed ip addresses (we'll get to that next if
necessary).

If your computers can't see each other, provide ipconfig information for each
computer, and let's try to figure out what problem you have.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is
NOT checked!, copy and paste entire contents into your next post. Identify
operating system (by name, version, and SP level) with each ipconfig listing.
 
G

Guest

hey chuck
thanks for replying again

currently the computer that i hav the network problem with is stuffed (on
startup screen goes black and i cant do anything) but i will send u the
ipconfig when i get it working again. do u think u can pls say ur email
address in ur next post, so i can rather send it to your email, bcos that
ipconfig contains a whole lot of stuff about my computer info, mayb im a bit
paranoid but thats a good thing hey. hope u not sum undercover hacker?

so il reply wen computer is fixed, but in the mean time pls post ur email
address.
thanx again
bill.
 
C

Chuck

hey chuck
thanks for replying again

currently the computer that i hav the network problem with is stuffed (on
startup screen goes black and i cant do anything) but i will send u the
ipconfig when i get it working again. do u think u can pls say ur email
address in ur next post, so i can rather send it to your email, bcos that
ipconfig contains a whole lot of stuff about my computer info, mayb im a bit
paranoid but thats a good thing hey. hope u not sum undercover hacker?

so il reply wen computer is fixed, but in the mean time pls post ur email
address.
thanx again
bill.

Bill,

Your paranoia is not unjustified in general, but in this case it is unwarranted.
Those who sincerely help others here rely upon their record. What you need to
do is use Google Groups, and search for previous posts by me, or another
frequent poster here, to validate the advice given.

Those who ask for help here need to provide details here, and receive advice
here. That is how these forums work. You benefit from visibility. Anybody who
posts incorrect or misleading advice will be soon corrected; also, the advice
posted may help someone else in the future.

What you want to do is avoid accepting advice from those who advise by email,
for people who provide advice in private frequently do so because they fear
correction by their peers.

Please believe me, output from ipconfig will not expose you to hackers. And, by
posting your details here, you benefit from the collective wisdom here.
 

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