acess denied sp1a

G

Guest

did a "repair" on xp home, had to reload all updates.. got all but two.. NOW
cannot get sp1 or sp1a to go.. it will download, but when it tries to install
"access denied". we have goen though all the fixes from MS.. not did
anything.. we tried to call MS but got run around as "oem" cd.. but we paid
full $'s for xp and at sale was told "home xp etc" with no mention of "oem",
firm closed and we are out of luck unless we want to pay $35/hour.. which we
cannot afford..seems MS not to chosey whom is "oem" as they cannot loose on
that deal... a bit upset for sure, go back to dos 8088 days and remember real
support at MS.

So folks. you are last hope as now have new HP priinter cannot use as it
demands sp1 or better and we cannot get sp1 to load.. really do not want ot
fomrat c as now where to back up importatnt data we now have. ANY ideas
needed.. and we even copied sp1 to cd via aother machine... still will not
run..
and as said..no MS support and tried all MS "fixes".. even told by support
that the mrxsmb.sys and KB940987 which we could not get to load.. "to bad" or
got $35hur and we talk.. those two and sp1 or sp1a.. are issues... oddly both
of the "access denied" there also
 
R

Rock

not said:
did a "repair" on xp home, had to reload all updates.. got all but two.. NOW
cannot get sp1 or sp1a to go.. it will download, but when it tries to install
"access denied". we have goen though all the fixes from MS.. not did
anything.. we tried to call MS but got run around as "oem" cd.. but we paid
full $'s for xp and at sale was told "home xp etc" with no mention of "oem",
firm closed and we are out of luck unless we want to pay $35/hour.. which we
cannot afford..seems MS not to chosey whom is "oem" as they cannot loose on
that deal... a bit upset for sure, go back to dos 8088 days and remember real
support at MS.

So folks. you are last hope as now have new HP priinter cannot use as it
demands sp1 or better and we cannot get sp1 to load.. really do not want ot
fomrat c as now where to back up importatnt data we now have. ANY ideas
needed.. and we even copied sp1 to cd via aother machine... still will not
run..
and as said..no MS support and tried all MS "fixes".. even told by support
that the mrxsmb.sys and KB940987 which we could not get to load.. "to bad" or
got $35hur and we talk.. those two and sp1 or sp1a.. are issues... oddly both
of the "access denied" there also

When you purchased an OEM copy you paid less. One of the several
reasons is that the vendor is responsible for support, not MS, so your
beef is with the vendor you bought it from and with yourself for not
fully investigating the terms of what you bought.

Why not try installing SP2 instead of SP1? SP2 contains everything in
SP1 so you don't have to install the latter first. Also you should
always have a full and complete backup. Data loss is a matter of when,
not if, so your saying that you don't want to do a clean install because
you don't have a backup doesn't make much sense. One should _never_ do
an sp upgrade without a full backup. I would suggest you resolve the
lack of backup issue first, then look at your options for doing what you
want on the SP upgrade question.

Why did you have to do a "repair" on your system in the first place?
For an SP upgrade to work the system has to be running well and free of
problems and malware. Maybe your "repair" did not fix the underlying
problems so until you do that no SP upgrade will work. Depending on
what the underlying problems were in the first place, a clean install
might be the best option.

http://michaelstevenstech.com/cleanxpinstall.html

You could slipstream SP2 into your installation CD to create an
installation CD incorporating SP2. Then after installation go to
microsoft update and get the post sp2 updates - there are quite few -
around 60 of them. Here is some info on slipstreaming:

http://www.theeldergeek.com/slipstreamed_xpsp2_cd.htm
http://unattended.msfn.org/beginner/slipstream.htm

Autostreamer
http://fileforum.betanews.com/detail/1092632287/1
http://www.simplyguides.net/guides/using_autostreamer/using_autostreamer.html
http://www.neowin.net/forum/index.php?showtopic=223562

Here are some links on installing service packs and installing SP2.

Download Windows Service Pack 2 Standalone Version
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Order Windows XP Service Pack 2 on CD
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default810.mspx

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783
 
G

Guest

FYI We asked for XP and the company sold us xp at full up..ms should id cd as
VENDOR in big print, co out of businessWe did a repair as we really do not
have your money to buy an usb hard drvie etc...and extensive files so to
"Back up" sounds great on paper but no one has explained how we do that nor
furnished a HD to do so. XP or any OS does "go bad after tim,e and XP is
one of worse.. as "fixews" often do not! As said read message a bit
more...and maybe MS will hire you, if your reading skills and comprehension
improve, seems you did not read al to well and you must be only one on planet
that thinks ms support is better since they switched to "on the cheap". been
MS user dos 1. something and huge "Floppy 8088's, probably before you could
spell MS.. MS suppot has gone down badly... stock value is driver not quality
Think I have issue at Permissions" but for some reason read and full will
not hold , will work that one a bit more.
 
J

Jupiter Jones [MVP]

If you have important data, it is NECESSARY that you back it up.
The need for back-ups has little to do with the operating system and more to
do with hardware.
Very few software problems will destroy your data.
But a catastrophic hard drive failure could destroy ALL your data.
It is not a question of if the drive will fail as much as when.
When your hard drive fails, what is your back-up plan.
It is your responsibility to acquire the necessary hardware and programs.
ALL computer systems regardless of operating system, are subject to
catastrophic failure destroying all data.

An easy plan is to simply copy the essential data to another hard drive, CD,
DVD, floppy or any of a number of other options.

For your original problem:
http://www3.telus.net/dandemar/acdensp2.htm

Also, skip SP-1/SP-1a, instead go straight to SP-2 since support for SP-1 is
ending:
http://www3.telus.net/dandemar/spackins.htm
 
R

Rock

not said:
FYI We asked for XP and the company sold us xp at full up..ms should id cd as
VENDOR in big print, co out of businessWe did a repair as we really do not
have your money to buy an usb hard drvie etc...and extensive files so to
"Back up" sounds great on paper but no one has explained how we do that nor
furnished a HD to do so. XP or any OS does "go bad after tim,e and XP is
one of worse.. as "fixews" often do not! As said read message a bit
more...and maybe MS will hire you, if your reading skills and comprehension
improve, seems you did not read al to well and you must be only one on planet
that thinks ms support is better since they switched to "on the cheap". been
MS user dos 1. something and huge "Floppy 8088's, probably before you could
spell MS.. MS suppot has gone down badly... stock value is driver not quality
Think I have issue at Permissions" but for some reason read and full will
not hold , will work that one a bit more.

<snip>

You are good at making assumptions. Maybe that is your problem, eh?
Anyway, if you really have been using computers for that long, then you
should well understand rule #1 of computing - always have a full and
complete backup. I don't think there is much anyone can do to help you
- seems you don't really want it. You are locked in to the concept that
is is someone else's responsibility to take care of things for you.

I made no statement about the quality of anyone's support. OEM is
cheaper for a variety of reasons, one is that the vendor is responsible
for support, not MS; another is the OS is not transferable to another
computer. It's tied to the first one on which it's installed. The
point I was making is that you bought something for a reduced price and
there are reasons for that. Don't then complain when MS wants to charge
you a support fee.

On a final note I strongly disagree with your contention that an OS goes
bad after some time, and especially that XP is "one of the worse". XP
is very stable - it's the best MS OS to date, and when properly
maintained hums along fine. It's poor computing practices, lack of
maintenance, junk programs, unsafe hex and substandard hardware that
lead to the problems. And when the inevitable does happen, and data
loss occurs, a full and complete backup is indispensable.

Good luck with your problem. Luck is what you need (along with a spell
and grammar checker).
 
G

Guest

If you are example of MS MVP... that kind of ID's the problem.. poor mgmt at
MS, yhou ignored all that was stated.. when lived in SEA used to work with
real MS folks.. not at wanna be driod.. you totally ignoerd all statements,
stated MS phoen call reponse 101.. no wonder many going to Firefox and T-bird
and more.. you do not have a clue.. and as said.. perhaps MS might just
require a disclaimer in the DEll and other adds. (would never buy one of
those) that "MS XP in stalled.. but we will not support it".. as many newbies
what buy a PC think otherwise.. and we were told BY OEM.., this is FULL PRICE
XP.. NO MENTION OF OEM... and prices as such.. as said.. read and learn.. but
then programable droids.. just GIGO..
 
R

Rock

not said:
If you are example of MS MVP... that kind of ID's the problem.. poor mgmt at
MS, yhou ignored all that was stated.. when lived in SEA used to work with
real MS folks.. not at wanna be driod.. you totally ignoerd all statements,
stated MS phoen call reponse 101.. no wonder many going to Firefox and T-bird
and more.. you do not have a clue.. and as said.. perhaps MS might just
require a disclaimer in the DEll and other adds. (would never buy one of
those) that "MS XP in stalled.. but we will not support it".. as many newbies
what buy a PC think otherwise.. and we were told BY OEM.., this is FULL PRICE
XP.. NO MENTION OF OEM... and prices as such.. as said.. read and learn.. but
then programable droids.. just GIGO..

You're the one responsible for knowing the conditions and limitations of
what you buy. If you didn't do the research then it's all on you. I
gave you several options for addressing the installation problem. The
rest is up to you.
 

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