Acer (Banq) 620U scanner problem under W2K

[korpy]

Hello,
I,m having problems with my Acer (Banq) 620U scanner under W2K (sp4). Under W98
everything is working fine.
I`ve loaded the latest drivers forW2k (mirascanv403u10) but still getting
the error message "read image data failure, please restart the scanner" : code[2882:1118].


Is there someone who knows what the problem might be?

Thanks
Korpy.

 

[CSM1]

Hello,
I,m having problems with my Acer (Banq) 620U scanner under W2K (sp4). Under
W98
everything is working fine.
I`ve loaded the latest drivers forW2k (mirascanv403u10) but still getting
the error message "read image data failure, please restart the scanner" :
code[2882:1118].


Is there someone who knows what the problem might be?

Thanks
Korpy.

Answer starts here:
Make sure you have the correct driver. There is more that one 620 scanner.
http://www.benq.com/drivers/imaging_drivers.html


How Do I Install Scanner Drivers?

The file for download is a self-extracting ZIP file. After you download the
file please follow these steps: For "P" Series Scanners being used with
Windows XP Download This Installation Guide or go to the help page.
1.. Double-click the icon of the scanner driver file you downloaded and
click on "Unzip".
2.. The Driver will now be located in a folder with the name of the file
you downloaded in you current directory (where you downloaded the file).
3.. Open the driver folder and look for "Setup.exe". Double-click on
"Setup.exe".


4.. Scanner driver installation will be started automatically. Follow the
instructions on screen to proceed.


URL below: Pay attention to Question 6. Tells how to remove a failed driver
install in Windows 2000, XP.

Q6. How to install your scanner driver in safe mode

http://12.145.38.148/support/faqDetail.asp?CATEGORY_ID=240000435#F240000081