Accepting or declining tasks

[Guest]

Thanks for the help...

When I assign a task to an individual and they then receive an email, the
help files state that the recipient can accept or decline the task; the task
originator is then updated.

Those receiving my "task request "emails don't see any option to accept or
decline. There is an email attachment, which is empty.

How do I make this work?

Sally.

 

[Judy Gleeson MVP Outlook]

I posted this on 1/3. I hope it helps you.

Here's the latest from Microsoft for those of you with Task Assignment
problems. This is for situations where you cannot accept a Task, no updates
are sent etc.


It appears to be that update kb 892843 is not installed correctly.

Remove the update. If there are multiple copies installed, remove all
copies.

To remove the update:
Go to Add/Remove programs
Click the 'Show updates' checkbox
Find Microsoft Office 2003
Find the Update listed below as: Security Update for Outlook 2003 (KB
892843)
OLKINTLff
Then remove it

If this resolves the issue reinstall the update and attempt the install of
hotfix
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix package:
January
23, 2006
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695>


NOTE:
Uninstalling the update will NOT fix tasks that have already been received
but future tasks work.

Most cases appear to have at least 2 copies of the update installed.




--

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

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