Accepting Meeting Requests

[Guest]

One of our users is unable to accept or decline meeting requests. She can
send the request from her computer to another person and they can accept her
request, but she is not able to accept or decline requests from other people.
The requests come in the form of an email, but do not automatically transfer
to her calendar or
allow her to rewspond to the request. Does anyone have an answer or fix for
this problem?

Thanks.

Darlene

 

[Sue Mosher [MVP-Outlook]]

Does the user see the Accept/Decline buttons? What happens when she clicks them? What version of Outlook? Exchange as the mail server?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[jeff.shep]

I am having exactly the same problem and have not seen too much on this
topic. I am using Exchange 2003 (Just upgraded to SP2) and all
clients are Outlook 2003 running on XP. Also the XP machine having the
problem was recently upgraded from 2000 to XP Pro. The messages are
all internal but cannot be accepted. The buttons on the invite are all
there, but they seem to have no affect when clicked. This occurs if I
click Accept, Tent. or Decline. Also not working in the Actions menu
either??

 

[Guest]

Jeff's situation and environment is the same as ours in the office.

I fixed the user's problem. For some reason, she personally did not have
the correct permissions to accept meeting notices. (Somehow those
permissions had changed.) After I set her up with the correct permissions,
her calendar and e-mail have been working good.