H
Howard Woodard
===================================================
ASUS P5Q, [email protected], 4 Gb DDR2, Vista Ultimate sp2, c:=500 GB, d:=640
GB, e:=640 GB, Optiarc AD-7200S DVD Writer, I/O Magic DVD Writer, XFX
geForce 8800 640 MB GTS, Pinnacle Studio Ultimate v12.1.3
===================================================
My machine has run every application except Pinnacle Studio video editing
and authoring without any problems whatsoever -- and that includes several
fairly sophisticated graphics programs -- for over a year now. However, I
spend more time restarting Studio v12.1.3 than I do actually editing with
it. It seems that just about anything can, and sometimes does, cause an
abend. After the windows problem data collection process completes and
Studio is shut down I can restart it and do exactly the same thing where the
abend occurred and it will work perfectly. It could be opening a file,
opening a menu, changing menus within the app, moving the slider on the
timeline, just about anything.
I have "fished" for help on this before but no one had my particular
configuration or had any idea how I could fix the problem. I'm trying again
just in case someone has since gained some experience and insight with this
problem.
I'm running the most current drivers for all of my hardware. The event log
posts two consecutive entries each time this occurs and I'm including them
below:
(First error entry)
Faulting application Studio.exe, version 12.1.3.6605, time stamp 0x48ed54e5,
faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821,
exception code 0xc0000374, fault offset 0x000afaf8, process id 0x1764,
application start time 0x01ca1859c1ddbdb8.
(Followed by an information entry)
Fault bucket 1405420278, type 1, Event Name: APPCRASH, Response: None, Cab
Id: 0, Problem signature:, P1: Studio.exe, P2: 12.1.3.6605, P3: 48ed54e5,
P4: StackHash_d23d, P5: 6.0.6002.18005, P6: 49e03821, P7: c0000374, P8:
000afaf8, P9:, P10:
Attached files: C:\Users\Office\AppData\Local\Temp\WER4B63.tmp.version.txt
These files may be available here:
C:\Users\Office\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report065c60f5
ASUS P5Q, [email protected], 4 Gb DDR2, Vista Ultimate sp2, c:=500 GB, d:=640
GB, e:=640 GB, Optiarc AD-7200S DVD Writer, I/O Magic DVD Writer, XFX
geForce 8800 640 MB GTS, Pinnacle Studio Ultimate v12.1.3
===================================================
My machine has run every application except Pinnacle Studio video editing
and authoring without any problems whatsoever -- and that includes several
fairly sophisticated graphics programs -- for over a year now. However, I
spend more time restarting Studio v12.1.3 than I do actually editing with
it. It seems that just about anything can, and sometimes does, cause an
abend. After the windows problem data collection process completes and
Studio is shut down I can restart it and do exactly the same thing where the
abend occurred and it will work perfectly. It could be opening a file,
opening a menu, changing menus within the app, moving the slider on the
timeline, just about anything.
I have "fished" for help on this before but no one had my particular
configuration or had any idea how I could fix the problem. I'm trying again
just in case someone has since gained some experience and insight with this
problem.
I'm running the most current drivers for all of my hardware. The event log
posts two consecutive entries each time this occurs and I'm including them
below:
(First error entry)
Faulting application Studio.exe, version 12.1.3.6605, time stamp 0x48ed54e5,
faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821,
exception code 0xc0000374, fault offset 0x000afaf8, process id 0x1764,
application start time 0x01ca1859c1ddbdb8.
(Followed by an information entry)
Fault bucket 1405420278, type 1, Event Name: APPCRASH, Response: None, Cab
Id: 0, Problem signature:, P1: Studio.exe, P2: 12.1.3.6605, P3: 48ed54e5,
P4: StackHash_d23d, P5: 6.0.6002.18005, P6: 49e03821, P7: c0000374, P8:
000afaf8, P9:, P10:
Attached files: C:\Users\Office\AppData\Local\Temp\WER4B63.tmp.version.txt
These files may be available here:
C:\Users\Office\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report065c60f5