A program will run on Win 2000, & XP SP1 but not on XP SP2

[Guest]

Hello,
I'm trying to troubleshoot why a specific program will run on Windows 200 &
XP with SP1 but not on XP with SP2. This is a program that is on a site,
very basic little thing, you click the link to open the file and it's
supposed to run and it does beautifully on systems NOT running XP with SP2.
The problem? Most of the world is now running XP with SP2. Any help in
identifing the problem and providing possible solutions would be most
helpful. If you need specific's please e-mail me at:
(e-mail address removed) and I'll provide them.

Thanks in advance.

Pattie

 

[pcbutts1]

How about the name of the program and website?

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[Guest]

It is behind a password protected area, that is why I said if you e-mailed me
at (e-mail address removed) I would send you a link.
Thanks
Pattie

 

[Bruce Chambers]

Hello,
I'm trying to troubleshoot why a specific program will run on Windows 200 &
XP with SP1 but not on XP with SP2. This is a program that is on a site,
very basic little thing, you click the link to open the file and it's
supposed to run and it does beautifully on systems NOT running XP with SP2.
The problem? Most of the world is now running XP with SP2. Any help in
identifing the problem and providing possible solutions would be most
helpful. If you need specific's please e-mail me at:
(e-mail address removed) and I'll provide them.

Thanks in advance.

Pattie

The solution may be as simple as setting IE6SP2's pop-up blocker to
allow pop-ups on the web site in question. Or it could a
security/permissions issue, as SP2 has tighter security than either
Win2K or WinXP SP1. Have you contacted the developer of the web page
and/or application to see if there are any specific security settings
required to render the application SP2-compatible?


--

Bruce Chambers

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both at once. - RAH

 

[Kerry Brown]

Hello,
I'm trying to troubleshoot why a specific program will run on Windows 200
&
XP with SP1 but not on XP with SP2. This is a program that is on a site,
very basic little thing, you click the link to open the file and it's
supposed to run and it does beautifully on systems NOT running XP with
SP2.
The problem? Most of the world is now running XP with SP2. Any help in
identifing the problem and providing possible solutions would be most
helpful. If you need specific's please e-mail me at:
(e-mail address removed) and I'll provide them.

Thanks in advance.

Pattie

The following links have some troubleshooting tips for sp2.

http://support.microsoft.com/default.aspx?scid=kb;en-us;875605

http://support.microsoft.com/kb/875357/

http://support.microsoft.com/default.aspx?scid=kb;en-us;870700

http://www.microsoft.com/technet/prodtechnol/winxppro/deploy/appcom/apctstng.mspx

Some of the above are very technical in nature but may point to the right
path. Hope this helped.

Kerry

 

[Leythos]

Hello,
I'm trying to troubleshoot why a specific program will run on Windows 200 &
XP with SP1 but not on XP with SP2. This is a program that is on a site,
very basic little thing, you click the link to open the file and it's
supposed to run and it does beautifully on systems NOT running XP with SP2.
The problem? Most of the world is now running XP with SP2. Any help in
identifing the problem and providing possible solutions would be most
helpful. If you need specific's please e-mail me at:
(e-mail address removed) and I'll provide them.

Why would you ask for help on a specific program you are having problems
with and then not mention the name of the specific program and also not
mention the name of the website you run this program from?

If you want help you have to provide details, not just extraneous
information.